Maintenance Issues
Customers frequently reported delays and poor communication regarding maintenance requests, with some experiencing unresolved issues for extended periods.
Staff Performance
While some staff members, particularly in maintenance, received praise for their helpfulness and responsiveness, others in the leasing office were criticized for lack of professionalism and communication.
Community Environment
The community is generally described as clean and well-maintained, with some residents enjoying the amenities and overall atmosphere, though there are concerns about noise and safety.
Management Concerns
Many reviews highlighted dissatisfaction with management practices, including poor communication, unaddressed maintenance issues, and perceived predatory pricing.