Business Details
About
Apartment Building
Surrounded by acres of park-like grounds, retreat into your peaceful home at Saddle Creek Apartments. Our upscale luxury apartments boast an array of amenities including sleek white kitchen cabinets, in-unit washer and dryer, central air, cathedral ceilings, walk-in closets and brushed nickel lighting. When it’s time to enjoy the great outdoors, you can take advantage of our sand volleyball court, sparkling swimming pool and two lighted tennis courts. For an indoor workout session, you can utilize our professionally equipped fitness center. Located in the thriving city of Novi, Saddle Creek is in the center of it all.
Location
Hours
Reviews
3.2
144 reviews
5 stars
53
4 stars
24
3 stars
14
2 stars
11
1 star
42
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous reviews highlighted poor maintenance response times and unresolved issues, including pest problems, plumbing issues, and inadequate cleaning before move-in.
Management Concerns
Customers frequently expressed dissatisfaction with management's communication, handling of maintenance requests, and perceived lack of professionalism.
Noise Complaints
Several residents reported issues with noise from neighbors due to thin walls and floors, impacting their comfort and quality of living.
Move-Out Charges
Many reviews mentioned unexpected charges upon move-out, including for cleaning and carpet replacement, leading to frustration among former tenants.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism during the leasing process.
- THT HarperDec 20, 20255.0I had a tour at Saddle Creek on Friday, Dec 20. Kristina was provide a lot information and I had a lot of questions that she was able answer. I was pleased with the two BR / 1B model. However I am still looking.
- KBKristy BoismierNov 26, 20255.0Excellent , quick and amazing service .
- AJAmir JerbiOct 18, 20251.0do not even apply for the apartment, they say they will refund the fees but they dont that's why dont just charge an application fee like the rest of the places
- JKJaime KayOct 11, 20255.0Kristina was so kind and answered all my questions on my tour of Saddle Creek apartments today. Such a lovely little area tucked away in the trees! Looking forward to calling it home soon!
- KFKristen FaisonOct 9, 20254.0I truly enjoy the tranquility that Saddle Creek offers, but they need to do more for the interior portion.. they need to upgrade the apartments .. they concentrate too much on the outside instead of the inside