Portsmouth Apartments

Reviews

• SS

  sophia sjogren

  Nov 18, 2025
  5.0
  So far, so good! The process for moving in has been wonderful. Specifically working with Jasmine has been great. She's incredibly kind and patient, and helped the transition feel far more manageable.
• JP

  Jim P

  Nov 13, 2025
  1.0
  Living here — especially in Building 5 — has been one of the most frustrating rental experiences I’ve ever had. Even before move-in, management changed the unit we were supposed to receive without warning, creating confusion and unnecessary complications. Unfortunately, that level of disorganization has continued ever since. We’ve received unsubstantiated complaints with absolutely no proof, yet when we raise valid concerns, management does nothing. Meanwhile, the actual issues around Building 5 are completely ignored. Neighbors leave trash outside their doors for days. A car has been parked directly in front of the building since August, with a car cover that has blown off repeatedly — still no action. Cars regularly block spaces, and people park in handicapped spots without permits, right in management’s view, and nothing happens. On top of that, maintenance yelled at us for parking in the back of the lot — an area with no signage, no blocked-off zones, and zero communication that we couldn’t park there. When we asked the office about it, we were dismissed and told, “He’s the building supervisor, he can say what he wants.” That is incredibly unprofessional and unacceptable. The inconsistency here is alarming. Management seems to selectively enforce rules when it’s convenient but ignore clear violations happening daily. Residents who follow the rules are the ones targeted, while those who don’t are overlooked entirely. If you’re considering moving here, think twice — especially before choosing Building 5. The lack of communication, accountability, and basic professionalism has made this a difficult place to call home.
• PT

  Penny Teel

  Nov 10, 2025
  5.0
  My experience from day one with this complex has been so great. The leasing agent Jada was so helpful and so nice with this whole process. Portsmouth is a very nice complex. If you're looking for someone to move, I highly recommend.
• JM

  Jasmine Morris

  Oct 15, 2025
  5.0
  Justin was fantastic! He was courteous and professional and always made sure to explain what he was doing everyday he was in my apartment. He made my mother feel comfortable and he was very nice. If I could give 10 stars I would! Great job!!
• WW

  Wendy Wang

  Oct 9, 2025
  5.0
  I had a wonderful experience at Portsmouth Apartments! The leasing consultant Jasmine was incredibly kind, patient, and professional, she made my whole move-in process smooth and pleasant. The community itself is beautiful, quiet, and well maintained, with lovely views and great amenities. Highly recommended!

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