Congressional Towers Apartments

Reviews

• DD

  Dxnzll

  Dec 15, 2025
  5.0
  Best employees and gamal is the best when it comes to helping people.
• NM

  Nessah Million

  Dec 10, 2025
  5.0
  Gamal Salim is really amazing, he helped me through sorting a package I thought was lost and made sure to follow up until it was found. He has also just helped me through navigating a lot in the community. In short, him and the team are just fabulous. I love it here!!
• MB

  mami bai

  Nov 17, 2025
  5.0
  I would like to say that I just moved in, and at the leasing office, Allison and Jamal, helped me through the process. They were very professional and compassionate. I was going through a lot with the paperwork work, and they were still patient and helped. I feel safe in this community. And knowing that I can always count on them the leasing team.
• BG

  Beny Guadarrama

  Nov 7, 2025
  1.0
  When I first moved into this community, everything was fine for about three and a half years. My husband and I had no complaints during that time. However, the past year and a half have been nothing short of a nightmare. Let’s start with the leasing office. The staff — particularly a woman named Britney — have been extremely disrespectful and unhelpful.(I’m sure I am not the first person complaining about her) I’ve experienced vandalism and even had my car broken into, yet no one from management has taken any action to assist me. When I spoke with another staff member, Carlos, he gave me his personal email to file a complaint — completely unprofessional. It’s clear that the management team either doesn’t care or prefers to stay unaware of what’s really happening. The biggest issue is the lack of accountability. There seems to be no one in charge, and residents are left to deal with problems on their own. I’m not claiming to be perfect, but I do believe in be empathic. You cannot have people who are insensible and disrespectful working in a place like this. I cannot recommend renting here. The shared washer and dryer facilities are unsanitary, and although they’re remodeling the exterior to make the place look nice, the reality inside is very different. The mailroom rarely works, and getting your packages is a challenge. If you ask for help, don’t expect much — Britney might just tell you she can’t do anything and slam the door in your face and tell you to complain with Amazon instead.
• TG

  Tseten Gurung

  Nov 4, 2025
  1.0
  I have lived here for almost a year and overall have really enjoyed the apartment and community. I appreciated the space, the convenience, and the environment, and I expected to finish my lease on a positive note. However, I am currently dealing with a mice infestation on the sixth floor, which has been frustrating and disappointing. One night, I saw a mouse run into my apartment from the hallway. I immediately submitted a maintenance request, but I did not receive a response for three days. During that time, I saw another mouse in the kitchen. To escalate the situation, I sent an email to follow up. After, I received a call from the leasing office to check for entry points, while they could have walked over to my apartment. Later, when I discovered a clear entry hole, I went to the leasing office directly to report it. The response throughout this process has lacked urgency and reassurance, despite it being a clear health and sanitation concern. This is not the kind of issue that should be treated casually. To be considering a rent increase while serious concerns like this are not addressed promptly feels UNACCEPTABLE. A safe and sanitary home is a basic expectation, not a privilege, and residents should feel heard and taken seriously when concerns arise. I am ultimately glad I chose not to renew my lease, because this experience has made that decision clear. Attached is the entry point (hole) that I found underside the cabinet.

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