Feedback on management quality is mixed; while some managers like Charles Hackley and Quinn Odorizzi receive high praise for their responsiveness and professionalism, others face criticism for poor communication and unresponsiveness.
Communication
Many customers express frustration over poor communication and lack of follow-up from the management company, with several reviews highlighting delays in responses and unresolved issues.
Customer Service
There are notable instances of excellent customer service from specific managers, such as Tashia Smith and Mel Davis, who are recognized for their prompt and helpful responses, contrasting with negative experiences reported by others.
Community Engagement
Residents appreciate the sense of community and engagement fostered by certain managers, particularly Charles Hackley, who is commended for his proactive approach and dedication to improving community relations.
Accountability Issues
Several reviews indicate a lack of accountability and follow-through on commitments from the management company, leading to dissatisfaction among residents regarding unresolved issues.
CC
Carol Cranford
4 days ago
5.0
The HOA of the Embrey Mill Cascades has been great to answer questions I have had since moving here only a few months ago. I want to especially say how much Jessica Meneely has answered all my questions I have asked as a newcomer. She has helped me understand the rules and regulations of the community. She has also mentioned activities offered here that I might enjoy so I could get more involved with other people . I am grateful for her kindness, concern and encouragement to help me enjoy all aspects of my new home.
DB
Dr. Blue
Nov 10, 2025
5.0
Ms. Hailey Matthews has provided outstanding customer service and support to the Patapsco Glen community. Excellent performance in staying on top of the Patapsco Glen community issues and concerns.
AB
Alex Brown
Nov 6, 2025
5.0
It has been a pleasure to work with Laketa as the President of the Seabrook at Willow Park HOA Community. She is responsible and cares about the work she does. She has been very helpful in dealing with legal challenges, resident inquires, and other management functions.
KR
Kimberly Rice
Oct 21, 2025
1.0
Horrible! If I could give NO Stars I would. Very poor experiences with management …. Unprofessional, condescending, reports provided are filled with mistakes and hurts residents who want to buy or sale in the communities they manage. Rose Bryant is a nightmare to deal with and a poor representation of leadership.
MB
Melanie B
Oct 17, 2025
5.0
Charles Hackley is an amazing manager for Southlake Bowie. He is thorough, very responsive and pays attention to detail. He takes a lot of pride in not only keeping this community well maintained but also safe. This is my second time living in a new construction community and my previous experience can not come close in comparison.
Frequently Asked Questions About Community Management Corporation
What services does Community Management Corporation provide?
Community Management Corporation offers community association and property management services in Maryland.
Where is Community Management Corporation located?
It is located at 8920 Stephens Rd #101, Laurel, MD 20723, in the Community Management Corporation building.
What are the business hours of Community Management Corporation?
The company is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 2:00 PM. It is closed on Saturdays and Sundays.
How can I contact Community Management Corporation?
You can contact them by phone at +1 301-692-1700 or by email at customerservice@associaonline.com.
What is the website for Community Management Corporation?
Their website is http://www.cmc-management.com.
Which nearby businesses provide roofing services?
Nearby, Dream Home Roofers offers roofing and ceiling repair and service.
Are there any nearby real estate agents close to Community Management Corporation?
Yes, W Realty Services LLC and Canterbury Riding Condominium are nearby real estate agents and agencies located close to Community Management Corporation.
What local dining options are near Community Management Corporation?
Nearby dining options include Hip Hop Fish and Chicken, a fast food restaurant specializing in chicken, Subway sandwich shop, and Mandarin House Restaurant, which serves Chinese cuisine.
Are there any nearby health and medical services close to Community Management Corporation?
Nearby health services include Access Dental Care, BestMedBills insurance agency, All the Love and Care Nursing Agency, LLC, and Feel Better Health Center.
What types of businesses related to home services are near Community Management Corporation?
Near Community Management Corporation, home services businesses include Happy Hour Maid Services offering cleaning, Dry Cleaning, and Carpet services, as well as Dream Home Roofers providing roofing services.