The Madison at Eden Brook

Reviews

• BL

  Brandon Link

  Nov 4, 2025
  5.0
  Jaylen installed a new dishwasher for me and it works great! He’s been up to fix quite a few things in my apartment and always does a great job
• CR

  Chris R

  Nov 3, 2025
  1.0
  Grateful for my new washer however it was absolutely ridiculous that it took Murn Management OVER THREE MONTHS to replace my washer after it broke two weeks after my boyfriend and I moved into an apartment at The Madison. I had a horrible experience with the leasing office staff trying to get this issue resolved, and while the maintenence team was very nice, the management of said team was disorganized. I was given false promises over and over again about my washer being fixed/replaced. I had to essentially harass both the maintenence supervisor and the leasing office staff to finally receive a washer that works.
• RB

  Rachel Bussell

  Oct 30, 2025
  1.0
  Can I give 0 stars? I've been living here for 2 years now, management has always been disorganized and rude. It took them a whole month fix my ac unit a year ago and they never so much as apologized or gave me my rent back. They don't even answer the phone and act ignorant when they LOSE YOUR SIGNED LEASE and then threaten $300 extra a month if you don't fix THE PROBLEM THEY CREATED. Now they are charging extra for parking, just another money grab — on top of the $25 security system fee that doesn’t work. The cleaning crew uses nasty fabuloso for the hallways that stinks up everything AND they are supposed to install a ring system, it's been sitting there for a whole year not being used. DO NOT MOVE HERE. 2k a month for a tiny apartment with windows from the 80s that let air in unless taped up. Terrible paint job, they paint over the sink and bathroom tub, there is paint spatter all over my floors. Cheap appliances, cheap cabinets, thin walls AND A MANAGEMENT TEAM THAT IS RUDE AND NEEDS TO LEARN HOW TO TALK TO PEOPLE. This is my home and they treat me like shit instead of doing their jobs. And watch, I'll get a nice little curated reply from the company on here with a phone number but NOTHING WILL CHANGE. So save your reply and actually do your job.
• AY

  Allyssa Yamaguchi

  Oct 22, 2025
  1.0
  I lived in unit #0115 in building 7314. I strongly recommend touring this specific unit before signing a lease to make sure the flooding issues have been resolved. When I first moved in, the apartment had a musty smell and rotting door frames. I didn’t understand why until it rained in May 2025 and the unit flooded. The water didn’t come in through the doors but from where the wall meets the floor, and there was nothing we could do to stop it. Management listened to our concerns but ultimately couldn’t fix the problem. Maintenance loaned us industrial carpet fans to help dry things out, and a small barrier was built around our porch. However, the real issue was the landscaping outside, which caused water to pool and seep into the apartment from exterior walls. My husband and I even dug small trenches around the unit ourselves to try to redirect the water, but it didn’t make a difference. They replaced the foam padding under the carpet at one point, but it didn’t help because every time it rained heavily, the water would seep back into the carpet again. The humidity inside became so bad that the smoke detector would go off, and we had to run the AC constantly just to make the space livable until our lease ended. Thankfully, we were able to move out when it did. Do not rely on the model unit; it does not represent the condition of every apartment. You need to see and smell the exact one you’ll be renting. Our unit had serious flooding issues, and no one told us beforehand. Also, note that standard renter’s insurance only covers flooding from burst pipes, not rainwater. If you rent this unit, make sure you have specific flood coverage, and good luck. (also you can feel the reverberations of upstairs neighbors as they run and jump but we had bigger issues.)
• KH

  Kayla Hill

  Oct 17, 2025
  5.0
  As a former resident, I had a very positive experience with the new leasing staff. They were very kind, understanding, and professional. I especially appreciated the exceptional service provided by both the leasing consultant and the assistant property manager.

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