Business Details
About
Apartment Building
At The Highlands of Chevy Chase Apartments, our pet-friendly community offers a variety of floor plans – everything from studios to 3-bedroom apartments. Expect gourmet kitchens, large floor-to-ceiling windows allowing streams of natural light, ample storage space, and gorgeous views.
Location
The Highlands of Chevy Chase
5480 Wisconsin Avenue, Chevy Chase, MD
20815, United States
Hours
Reviews
4.3
234 reviews
5 stars
169
4 stars
23
3 stars
12
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the front desk staff, particularly Felix, for their friendliness, helpfulness, and exceptional customer service.
Maintenance Issues
While many residents appreciated prompt maintenance responses, there were significant complaints about slow service and unresolved issues, particularly regarding leaks and elevator problems.
Community Atmosphere
Residents enjoyed a strong sense of community and support from staff, with many highlighting the welcoming environment and friendly interactions.
Management Communication
Several reviews indicated frustrations with management's responsiveness and communication, particularly regarding security deposits and maintenance follow-ups.
Location and Amenities
The location was frequently praised for its convenience and accessibility, although some residents noted that promised amenities were not always available or functional.
- SJSeohee JinJan 2, 20265.0Samuel Ferguson was amazing! He fixed my broken blinds and a closet door knob quickly and carefully. Everything works perfectly now. Best maintenance experience I’ve had.
- QLQIAN LENGDec 19, 20251.0It has been three months since I moved out, and I still have not received my security deposit. Provided my correct name and forwarding address when I returned the keys, yet the check I received had the wrong name on it. Since then, it has been over two months of one-way communication. I’ve called, emailed, and followed up multiple times, but responses have been extremely slow, and I was repeatedly told someone would get back to me— no one ever did. This experience has been exhausting. It used to be a good place to live, but now stay away.
- MRMohammad Naeem RahaDec 12, 20255.0Samuel is always quick, professional, and efficient. He fixes everything the right way the first time and is incredibly friendly. His work truly makes living at the Highlands of Chevy Chase better.
- KSKara ScolmanOct 16, 20251.0After moving out, I have had an incredibly difficult time getting a hold of anyone in regards to getting my security deposit back as well as medications that were accidentally mailed to my old address. I have sent countless emails and phone calls trying to get these straightened out and no one from the management office seems to care or can be bothered to return a single email. Extremely unprofessional. Would not recommend working with this management company ever again.
- RWRachel WeismanOct 1, 20255.0Lovely, well-kept building, terrific location, excellent, caring staff. What more could one want in an apartment residence? Happy to call HHW my (second) home!
Frequently Asked Questions About The Highlands of Chevy Chase
What types of apartments are available at The Highlands of Chevy Chase?
The Highlands of Chevy Chase offers a variety of floor plans including studios, one-bedroom, two-bedroom, and three-bedroom apartments.
Are pets allowed at The Highlands of Chevy Chase apartments?
Yes, The Highlands of Chevy Chase is a pet-friendly community.
What are the office hours for The Highlands of Chevy Chase leasing office?
The leasing office is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.
Where is The Highlands of Chevy Chase located?
It is located at 5480 Wisconsin Avenue, Chevy Chase, MD 20815, USA.
How can I contact The Highlands of Chevy Chase?
You can contact them by phone at +1 833-601-1976 or by email at addison@polingerco.com.
Does The Highlands of Chevy Chase have an online presence?
Yes, they have a website at https://www.thehighlandsofchevychase.com/ and social media accounts on Facebook and Instagram (@thehighlandsofchevychase).
Are there any beauty salons near The Highlands of Chevy Chase?
Yes, nearby beauty salons include Jenny Luu Skin Care, Dessange Paris, DESSANGE Paris Salon, Nival Salon Spa @ the Collection, Lume Hair Styles, and Salon Lofts Chevy Chase - The Collection.
What healthcare services are available near The Highlands of Chevy Chase?
Nearby healthcare providers include Dr. Lynn Friedman (psychologist), Dr Patricia M Carrington (psychiatrist), Dr. Joanna Lhulier (psychologist), Hyacinth M. Brown DDS (dentist), Washington Behavioral Medicine Associates (psychiatry and nutrition), and Brookville Pharmacy and Wellness Center.
Where can residents of The Highlands of Chevy Chase go for fitness and physical therapy nearby?
Residents can visit Fit 4 Life DC for gym facilities and Kibbey and Terle Physical Therapy for physical therapy and rehabilitation services.
Are there any shopping options close to The Highlands of Chevy Chase?
Yes, shoppers can visit boutiques like Louis Vuitton, shoe stores such as Jimmy Choo, and dessert shops like Sugar and Ice nearby.