Business Details
About
Apartment Building
At The Highlands of Chevy Chase Apartments, our pet-friendly community offers a variety of floor plans – everything from studios to 3-bedroom apartments. Expect gourmet kitchens, large floor-to-ceiling windows allowing streams of natural light, ample storage space, and gorgeous views.
Location
The Highlands of Chevy Chase
5480 Wisconsin Avenue, Chevy Chase, MD
20815, United States
Hours
Reviews
4.3
232 reviews
5 stars
167
4 stars
23
3 stars
13
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlight the exceptional service provided by staff members, particularly Felix, Alecea, and Tina, who are praised for their friendliness, helpfulness, and dedication to residents.
Maintenance Issues
While maintenance staff are generally responsive and effective, there are recurring complaints about slow elevator service and unresolved maintenance requests, particularly during peak times.
Community Atmosphere
Residents appreciate the sense of community and the welcoming environment, often mentioning the friendly interactions with staff and neighbors.
Management Responsiveness
There are mixed reviews regarding management's responsiveness, with some residents experiencing delays in communication and resolution of issues.
Location and Amenities
The location is frequently praised for its convenience, with easy access to public transport and nearby amenities, although some residents feel that certain advertised amenities are lacking.
- KSKara ScolmanOct 16, 20251.0After moving out, I have had an incredibly difficult time getting a hold of anyone in regards to getting my security deposit back as well as medications that were accidentally mailed to my old address. I have sent countless emails and phone calls trying to get these straightened out and no one from the management office seems to care or can be bothered to return a single email. Extremely unprofessional. Would not recommend working with this management company ever again.
- RWRachel WeismanOct 1, 20255.0Lovely, well-kept building, terrific location, excellent, caring staff. What more could one want in an apartment residence? Happy to call HHW my (second) home!
- OLOlivia LuzquinosAug 8, 20254.0Tina is the crown jewel of this apartment complex. I’ve had multiple issues with maintenance and the leasing office but the one person I know will always help me is Tina. Tina has always been so supportive and helpful. She’s welcoming and has a great report with the residents of this building. They are very lucky to have her.
- DMDelanie MontoyaJul 9, 20255.0Samuel came and fixed our kitchen sink. He was very kind and helpful. He worked quick and was in and out before I knew it. I’m so grateful for him fixing our sink!
- DCDavid CohenJul 3, 20255.0Highly recommend living here! I would like to review one special person this time and here it goes: If you're lucky enough to be greeted by Felix at the front desk, you're in for a great experience. From the moment you walk in, Felix sets the tone with his warm smile, professional demeanor, and genuine willingness to help. He’s the kind of person who remembers your name, takes the time to listen, and goes above and beyond to make sure everything runs smoothly. Whether it’s answering questions, solving problems, or just making your day a little brighter, Felix does it all with ease and grace. He’s organized, efficient, and always calm under pressure — a true asset to the team and a standout in customer service. Felix doesn’t just do his job — he elevates it. It’s rare to find someone who combines competence, kindness, and charisma so effortlessly. Thank you, Felix, for being the gold standard at the front desk!
Frequently Asked Questions About The Highlands of Chevy Chase
What types of apartments are available at The Highlands of Chevy Chase?
The Highlands of Chevy Chase offers a variety of floor plans including studios, one-bedroom, two-bedroom, and three-bedroom apartments.
Are pets allowed at The Highlands of Chevy Chase apartments?
Yes, The Highlands of Chevy Chase is a pet-friendly community.
What are the office hours for The Highlands of Chevy Chase leasing office?
The leasing office is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.
Where is The Highlands of Chevy Chase located?
It is located at 5480 Wisconsin Avenue, Chevy Chase, MD 20815, USA.
How can I contact The Highlands of Chevy Chase?
You can contact them by phone at +1 833-601-1976 or by email at addison@polingerco.com.
Does The Highlands of Chevy Chase have an online presence?
Yes, they have a website at https://www.thehighlandsofchevychase.com/ and social media accounts on Facebook and Instagram (@thehighlandsofchevychase).
Are there any beauty salons near The Highlands of Chevy Chase?
Yes, nearby beauty salons include Jenny Luu Skin Care, Dessange Paris, DESSANGE Paris Salon, Nival Salon Spa @ the Collection, Lume Hair Styles, and Salon Lofts Chevy Chase - The Collection.
What healthcare services are available near The Highlands of Chevy Chase?
Nearby healthcare providers include Dr. Lynn Friedman (psychologist), Dr Patricia M Carrington (psychiatrist), Dr. Joanna Lhulier (psychologist), Hyacinth M. Brown DDS (dentist), Washington Behavioral Medicine Associates (psychiatry and nutrition), and Brookville Pharmacy and Wellness Center.
Where can residents of The Highlands of Chevy Chase go for fitness and physical therapy nearby?
Residents can visit Fit 4 Life DC for gym facilities and Kibbey and Terle Physical Therapy for physical therapy and rehabilitation services.
Are there any shopping options close to The Highlands of Chevy Chase?
Yes, shoppers can visit boutiques like Louis Vuitton, shoe stores such as Jimmy Choo, and dessert shops like Sugar and Ice nearby.