The Addison Apartments

Reviews

• JC

  Jeanine Clark

  Dec 16, 2025
  1.0
  ⚠️ WARNING – DO NOT BE FOOLED BY APPEARANCES ⚠️ The Grove Apartments – Baton Rouge, LA (Behind Mall of Louisiana) Let me save someone else the stress, time, and money I went through. This apartment complex looks nice on the outside, but do not let that fool you. From misleading tours to delayed refunds and poor maintenance, my experience—and the experiences of others—have been nothing short of frustrating. First red flag: they allow you to tour the property by yourself. That already says a lot. When you finally see the units, what you’re shown is not the unit you’ll actually get. The apartments I saw were outdated, had strong odors, and visible issues that were brushed off or ignored. I later learned this is a common complaint in their reviews. I applied for an apartment and was told my deposit would be refunded the next day if I did not move forward. Normally, refunds take about five business days—fine. But here’s the problem: It has now been 17 days, and I still have not received my $425 deposit back. I had to: •   Pay the application fee •   Come up with $425 up front •   Be told multiple times that my refund was “on the way” •   Call repeatedly with no real answers •   Be told passwords weren’t sent when they were supposed to be •   Be forced to consider disputing the charge with my bank You do not play with people’s hard-earned money like this. When I finally spoke to a leasing consultant, she said she would contact the property manager and have them call me—but that should have happened days ago. I made it clear: if my money is not returned, I will dispute it with my bank and take further action if needed. At this point, it’s not just about the money—it’s about principle. Now let’s talk about maintenance, because this is where things get worse. According to multiple residents: •   Maintenance requests go unanswered •   Work orders sit for days or weeks •   Staff ride around on golf carts, sit in apartments, eat, sleep, and do nothing •   Serious issues are ignored I personally saw mold in the ceiling and air conditioning vents. That alone is unacceptable. Even the leasing staff seemed unaware of the condition of the units. I recorded a walkthrough video and took pictures for evidence because what I saw was not livable. Then, when you decide to back out—because who wants to live with roaches, mold, broken maintenance promises, and dishonesty—they suddenly act offended or irritated, as if you are the problem. No. The problem is: •   Lying about unit availability •   Lying about maintenance response •   Delaying refunds •   Misleading applicants •   Ignoring serious health concerns I am posting this to warn others: DO NOT APPLY HERE JUST BECAUSE IT LOOKS NICE. They will hype you up, promise quick refunds, and then leave you chasing your own money for weeks—almost a month. If you value your money, your health, and your peace of mind, look elsewhere. I have receipts, pictures, videos, and proof. This is not hearsay—this is my real experience. ⸻
• CR

  C. Roussel

  Dec 6, 2025
  2.0
  I’ve lived at Addison Apartments for four years, and my rent has increased by about 26% with little improvement to justify it. The location is the only consistently positive thing about this community. Noise is constant—footsteps and loud bangs from the unit above happen daily. Maintenance is unreliable; after a vent cleaning, my dryer hose was left disconnected, causing condensation throughout my closet. Issues like this show a lack of basic oversight. The mandatory multimedia package is another problem. Being forced to pay $90 a month for internet and TV channels I don’t want feels predatory and unnecessary. Security is also a major concern. Stairwell and building doors remain broken and unsecured, yet cosmetic upgrades take priority over actual safety needs. The package delivery room is always a mess, while money goes toward features residents barely use. When I first moved in, the building’s fire alarms went off constantly—including at 4 a.m. the morning of my grandmother’s funeral—with no acknowledgment or apology. This continued for months. Parking lot lighting is always out, and the pool area is accessible to anyone. These are liability issues waiting to happen. AC problems are common, and serious issues aren’t treated urgently. A neighbor went more than two weeks without air before receiving even a temporary solution. Management is polite but largely unresponsive. With rising rent and declining quality, it’s hard to recommend this property or justify renewing. Residents deserve far better than what’s currently being delivered. Because this property is owned by Westminster, concerns seem to get lost in the hierarchy, and residents are met with generic responses instead of real solutions.
• PT

  Payne Trichell

  Dec 5, 2025
  1.0
  The pool light hasn’t worked for years, and most of the parking lot lights have also been out for a long time. While a few have recently been replaced, the majority remain nonfunctional. Additionally, the south entrance door has been unsecured for years because it doesn’t fully shut and latch.
• GS

  Gabrielle Sammons

  Nov 15, 2025
  1.0
  RODENT INFESTATION!!! Inhabitable living conditions!!! THEY ARE BREAKING THE LAW! This has been on going for 2 months now as far as we know. My husband and I have been loyal tenants here for 3 years, never late on rent, and now we have a 7 month baby boy WHERE RODENT FECES WERE FOUND IN HIS DIAPER HAMPER AND TOY HAMPER. We have reached out to the owners of the complex multiple times asking for accommodations and options to get us out of this situation. NO ONE IS RESPONDING WITH ANY ACCOMMODATIONS! But hey, they going to come for that rent on the 1st. This is ILLEGAL! Legal action must be taken. Initially, No one even told us this was an issue- can you believe that?! Better believe it. I only found out about this because I started finding feces droppings everywhere. All they have done is come and spray chemicals and set up a few traps. We are infuriated. The owners of this complex have ZERO PRIDE AND DO NOT CARE ABOUT THEIR RESIDENTS. DO NOT MOVE HERE DO NOT MOVE HERE DO NOT MOVE HERE !!!!!!!
• UN

  Ugoola Nnawulezi

  Nov 3, 2025
  1.0
  Do not stay. Terrible service. No help. Has rodents

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