Business Details
About
Apartment Building
Remodeled interiors. Robust community amenities. Big city convenience. Paddock Club Apartments has everything you need to live it up in style. Located in the heart of Florence, our newly updated one, two, and three bedroom apartments feature chic design finishes such as wood-style flooring and custom cabinetry, along with conveniences including washer and dryer connections. Choose from a variety of floor plans – Paddock Club Apartments has some of the biggest in the area.
Location
Hours
Reviews
4.2
245 reviews
5 stars
174
4 stars
24
3 stars
5
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Many residents reported ongoing maintenance problems, including unresolved issues and slow response times, despite some positive feedback about specific maintenance staff.
Customer Service
The leasing and management staff, particularly Ashleigh and Rickey, received high praise for their helpfulness and responsiveness, creating a positive experience for many residents.
Cleanliness and Condition
Several reviews highlighted concerns about cleanliness and the overall condition of the apartments, including reports of pests, mold, and poorly maintained facilities.
Parking Problems
Parking was frequently mentioned as a significant issue, with complaints about insufficient spaces and enforcement of parking policies.
Value for Money
Many customers felt that the apartments were overpriced for the quality and conditions, leading to dissatisfaction with the overall value.
- HSHowie StevensDec 30, 20255.0Always provides excellent service and knowledge. Always ready to make things right.
- EDErica DanielDec 27, 20251.0Omg reviews are so important. I’m in the process of looking for a place to stay. And to read kids kicking in doors, parking, bed bugs etc has definitely helped me look for some where else to stay. For the price of rent that tenants pay to live in these conditions are absolutely ridiculous. I’m thankful that there’s more options available to live than this one. Prayers to you all. This is unacceptable
- KBKevin BelloDec 18, 20254.0I Like the place, but, I Reported my balcón curtains since I moved in may, they haven’t replaced it, when i received my keys to move back in may the apartment was totally dirty, my dishes washer it’s hanging. Yes they have solved others things and quickly but, recently 1 dec I reported bed bugs, the company works this they supposed to come last week then made the appointment for Monday and now is Thursday with my house upside down because I have to put most of the clothes on bags, Christmas it’s around the corner. Leasing office doesn’t keep you updated we have to go and call many times. Is it that they we supposed to be treated?. Come on please fix it or contact other company. I’m no used to put this kind of review on public, but we are really feeling tired of the poor communication. Community MANAGER PLEASE take care of this. Updated Paddock respond quickly after talk
- DLD LovelaceDec 4, 20251.0They are not worth that money
- SKSantosh KumarNov 24, 20255.0Rodd is extremely helpful and dedicated he really works hard thanks for amazing help and support on the tickets I have raised during moving the apartment on 11/21