Trails at Lakeside

3.4
159 reviews

About

Apartment BuildingCondominium ComplexApartment Rental Agency
SATURDAY HOURS AVAILABLE BY APPOINTMENT ONLY. Visit our website to book a tour. Welcome to Trails at Lakeside, a community of apartments on Allisonville Road in northeast Indianapolis. Our apartments showcase a broad range of amenities you’ll love, all in a convenient location that makes it easy to experience Indianapolis the way you were meant to! Our one, two, and three-bedroom homes are available in five unique floor plans, each with something special to offer our residents. We’ve also crafted our community to suit your style, with a sparkling resort-style swimming pool to complement those breezy summer weekends, an amazing state-of-the-art fitness center, and beautiful landscaping.

Details

  • Onsite servicesAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Trails at Lakeside
3836 Arbor Green Ln, Indianapolis, IN
46220, United States

Hours

Reviews

3.4
159 reviews
5 stars
81
4 stars
14
3 stars
3
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported poor management practices, including lack of communication, unfulfilled promises, and inconsistent staff.

Maintenance Concerns

Many reviews highlighted slow or inadequate maintenance responses, with unresolved issues persisting for extended periods.

Positive Staff Interactions

Despite management issues, several customers praised individual staff members for their friendliness and helpfulness during tours and inquiries.

Cleanliness and Amenities

While some residents appreciated the cleanliness and amenities, others noted ongoing cleanliness issues, particularly with trash disposal and maintenance of common areas.

Value for Money

Several reviews indicated that the rent was perceived as high relative to the quality of the apartments and services provided.
  • DH
    Donald Hubbard
    Oct 18, 2025
    1.0
    Bad management . Lies in person, on the phone, and in their replies to reviews. Edit: I’ve reached out to management; but they’ve done nothing to remedy the situation. They refuse to even acknowledge they did anything wrong, even when presented with proof. My recommendation to other renters: read your lease thoroughly (they have lied about what it says in the past), keep records of every interaction with the office (keep emails and texts; record calls [IN is a one party state, the only one that needs to consent to recording a conversation you are part of is you]), and don’t pay attention to their intimidation tactics, like threatening legal action when you leave reviews; there’s a reason there are so many reviews up that have them saying they’ll pursue legal action to have the review taken down, they can’t, they’re just trying to get people to stop leaving bad reviews instead of doing anything to fix the complaints.
  • CM
    Colette Medina
    Oct 9, 2025
    1.0
    Poor management!
  • DH
    Donald Hubbard
    Sep 24, 2025
    1.0
    Reasonable rent, but management is shady. If you want to stay here, just be sure you make records of every interaction with management. Edit: Owner said they would reach out but never did; lowering rating to one-star.
  • QH
    Quintez Hunt
    Aug 5, 2025
    5.0
    The people at the front desk are really nice and always willing to answer any questions that we need answered as residents. They push to keep the property clean and safe for all residents. They Offer a nice and clean gym, very calming pool area, and pet play area. Rent is affordable, WiFi included. I would recommend anyone to stay at Trails at Lakeside. Quintez Hunt-318
  • ML
    Mayra Loyola
    Apr 16, 2025
    5.0
    Great place , maintenance and management always on top of request. Complex is very peaceful , the pool is a big plus !

Frequently Asked Questions About Trails at Lakeside

What are the regular office hours for Trails at Lakeside?

Trails at Lakeside is open Monday, Tuesday, Wednesday, and Friday from 8:30 AM to 5:00 PM, Thursday from 10:00 AM to 7:00 PM, and Saturday from 10:00 AM to 4:00 PM by appointment only. The community is closed on Sundays.

How can I schedule a tour or appointment for Trails at Lakeside on a Saturday?

Saturday tours or appointments at Trails at Lakeside are available by appointment only. You can visit their website to book a tour or contact them directly for scheduling.