PMI Meridian Management

3.7
358 reviews
Property Management Inc is a full-service real estate asset management company that provides professional property management and real estate brokerage services. With PMI's experience and professionalism, you’ll find the perfect fit for your property management needs.

About

Property Management Company
Property Management Inc is a full-service real estate asset management company that provides professional property management and real estate brokerage services. With PMI's experience and professionalism, you’ll find the perfect fit for your property management needs.

Location

PMI Meridian Management
5136 East Stop 11 Road, Indianapolis, IN
46237, United States

Hours

Reviews

3.7
358 reviews
5 stars
219
4 stars
22
3 stars
13
2 stars
2
1 star
102

What are people saying?

AI-generated from recent customer reviews

Communication Issues

Many customers reported poor communication from management, including delayed responses to inquiries and unresolved maintenance requests.

Customer Service

While some staff members received praise for their helpfulness and responsiveness, others were criticized for being unprofessional and unresponsive.

Management Consistency

Frequent changes in property managers led to confusion and dissatisfaction among residents, with multiple reviews highlighting the lack of continuity in management.

Maintenance Delays

Numerous reviews mentioned significant delays in addressing maintenance issues, with some residents waiting months for repairs.

Overall Satisfaction

Overall, customer satisfaction varied widely, with some praising specific employees while others expressed frustration with the company's overall performance.
  • AT
    Andrew Thomas
    5 days ago
    1.0
    Bloomington office is terrible. The only one ever in the office is Rorick. What are we paying you people for? Never get a call back. When they do answer snippy and rude is an understatement.
  • TA
    Tony A
    Nov 11, 2025
    1.0
    Our board needs to make a change. This company sucks, they can't get back to homeowners, much less communicate with each other. No one knows what's going on or can get any answers.
  • IG
    Ibrahim Gubein
    Oct 29, 2025
    5.0
    I needed information on my just purchased condo, and made a comment on needed road repair. they provided me with the information and proceeded with the road repair in 2 days. WOW. Thank you
  • AM
    Alyssa Middleton
    Oct 27, 2025
    1.0
    This company manages my condominiums. I have lived here less than a year and have had horrible contact with management. When I first moved, I had a work order that was not completed or filled for three months. In between that time, I called the office several times, sent emails, left messages that all went unanswered expect for my phone calls to the front desk. When the property manager did contact me back, there had been no progress on my work order that no one had touched. In the middle of this fiasco, month two, the property manager left and was replaced by another one. I began the process all over again of calling, emailing, leaving voice messages. When I do get a call back, they offer the solution of someone coming within 30 minutes of the phone call, very inconvenient timing for me. I shared that with them and was advised that someone would contact me to schedule a better time. No one ever called. When I reached out multiple times again, someone finally came. Through all of this, I was told I would have some HOA fees waived for the inconvenience. However, when I reached out to the new property manager, I was met with a rude curt response. I had another issue within my unit that I needed them to reach out to my insurance company. Again the extreme delayed response with my insurance being unable to reach them and I again had to email and call multiple times. Now here I am again, needing something from the property manager, I go to email her, and it gets kicked back saying she is no longer with PMI. I have not received any notification of property managers changing yet again. So now, this is three property managers, all under a year. Please when purchasing a condo, or thinking of renting, make sure PMI is not the parent organization. This experience with them has been horrible.
  • VD
    vesna dimitrieska
    Oct 22, 2025
    5.0
    Samantha Brummett has been great to work with! She is professional and responds immediately to all the questions and requests I have had as a homeowner.

Frequently Asked Questions About PMI Meridian Management

What services does PMI Meridian Management provide?

PMI Meridian Management offers professional property management and real estate brokerage services as a full-service real estate asset management company.

Where is PMI Meridian Management located?

PMI Meridian Management is located at 5136 East Stop 11 Road, STE #30, Indianapolis, IN 46237, USA.