Welcome to Reserve at Eagle Ridge Apartment Homes! Our community offers spacious studio, one and two-bedroom apartments for rent in Waukegan. When you tour one of our many floor plans, you will see that we have designed our apartments with your comfort in mind. Enjoy a private patio/balcony, walk-in closets, and other great amenities. Select homes are even equipped with in-home laundry!
Frequently Asked Questions About Reserve at Eagle Ridge Apartment Homes
DO I NEED AN APPOINTMENT? DO YOU TAKE WALK-INS?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
WHY DO YOUR PRICES HAVE RANGES?
Our apartment homes are priced individually based on the amenities and features.
WHAT IS THE APPLICATION FEE AND IS IT REFUNDABLE?
Application fees are $60 per person 18 and older occupying the apartment and due when you submit your application. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.
HOW DO I APPLY?
Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.
WHICH UTILITIES DO I PAY?
Utilities are additional. Along with your rent, you will be billed $10.00 per month for trash, $3.00 per month for pest control and water/sewer based on usage. The gas and electric services will be billed separately through the utility companies.
WHAT IS THE SECURITY DEPOSIT?
Security deposits will vary depending on qualifying criteria and the credit check.
WHEN IS MY RENT PAYMENT DUE? WHAT DAY OF THE MONTH AM I LIABLE FOR A LATE CHARGE?
Rent is always due on the first and a $85 late fee is assessed on the 4th of every month (even Sundays and holidays).
HOW CAN I PAY MY RENT?
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
WHAT KIND OF PETS DO YOU ALLOW? HOW MANY PETS MAY I HAVE?
Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, non-refundable pet fee and monthly pet rent per pet. Visit our Pet Policy page to learn more.
IF I GET A JOB TRANSFER, CAN I BREAK THE LEASE?
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
IF I AM PART OF THE MILITARY AND RECEIVE DEPLOYMENT OR REASSIGNMENT ORDERS, CAN I BREAK THE LEASE?
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
HOW CAN I REFER A FRIEND?
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
IF SOMETHING NEEDS TO BE REPAIRED IN MY APARTMENT, HOW DO I REPORT IT?
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
THERE IS A PERSON WHO MIGHT BE STAYING WITH ME FOR A WHILE, IS THAT PERMITTED BY THE LEASE?
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
I WILL BE MOVING OUT. WHAT DO I NEED TO DO?
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
DO YOU HAVE CABLE/INTERNET SERVICES?
Yes, Xfinity Comcast and AT&T are our community cable and Internet providers.
CAN I GRILL ON THE PROPERTY?
Currently, we do not permit grills of any kind on the property.
I AM LOCKED OUT OF MY APARTMENT/GARAGE. WHAT DO I DO?
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. After hours, please contact the local locksmith.
I HAVE LOST MY APARTMENT AND/OR MAILBOX KEYS. WHAT DO I DO?
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
Do I need an appointment to tour Reserve at Eagle Ridge Apartment Homes?
No appointment is necessary to tour the community, but calling ahead is appreciated to ensure staff availability. Please arrive no later than 30 minutes before closing, and everyone over 18 must present a valid photo ID.
Why do your apartment prices have ranges?
Apartment homes are individually priced based on their unique amenities and features.
What is the application fee and is it refundable?
The application fee is $60 per occupant aged 18 and older, due upon application submission. Fees are nonrefundable.
How can I apply for an apartment?
Applications are available on the property website under the “floor plans” tab or at the leasing office during business hours.
Which utilities am I responsible for paying?
Tenants pay additional utilities: $10/month for trash, $3/month for pest control, water/sewer based on usage, and gas and electric directly to utility companies.
What are the office hours for Reserve at Eagle Ridge Apartment Homes?
The office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Are pets allowed at Reserve at Eagle Ridge Apartment Homes?
Yes, up to two pets (cats or dogs) are allowed with a one-time non-refundable pet fee and monthly pet rent per pet. Refer to the Pet Policy page for details.
What amenities does Reserve at Eagle Ridge offer?
The community includes an Amazon Hub Locker, clubhouse, fitness center, pool with sundeck, playground, dog park, on-site laundry facilities, and on-site management and maintenance.
How can nearby transit or locations help me visit Reserve at Eagle Ridge?
The nearby Durham School Services Beach Park bus station can assist in public transit options to reach the community, making commuting easier.
What nearby amenities or attractions can I visit around Reserve at Eagle Ridge?
Nearby you can visit Fireman’s Memorial Park, perfect for relaxation or a meal, and Coco’s Hairstyling for beauty services. Consumers Credit Union is also close for your banking needs.
Are there schools near Reserve at Eagle Ridge Apartment Homes?
Yes, schools nearby include Affirm Leadership Christian Academy, Oak Crest Elementary School, Shelia Daniels Christian Academy, and Beach Park Elementary School, providing options for families.