WARNING. This bank deserves zero stars and it lost my business to a competitor due to a total lack of customer service. I spoke to a banker who I believe identified herself as Michelle and explained to her that I was seeking to transfer into this Wintrust Bank location a certain sum of money into a CD. Michelle was extremely unprofessional and rude, so much so, that I asked to be transferred to her manager. I left a message on Michelle's manager's voicemail, however, completely consistent with this bank's total lack of customer service, I never received the courtesy of a return call from this manager. I thereafter called and spoke to another banker named Sheryl who advised me that she thought this was a serious matter, represented to me that she would immediately contact manager Christine F. and advise her of what transpired, represented to me that Christine F. would absolutely want to immediately investigate this matter, and represented to me that Christine F. would immediately call me to discuss what transpired. Not surprisingly, completely consistent with this bank's total lack of customer service, Christine F. never extended me the courtesy of a telephone call. If you want to bank at bank that gives you zero customer service, does not care about its banking business and does not care about rogue employees who treat customers and potential customers poorly then this is the bank for you. I highly recommend toy take your banking business elsewhere!
Clearly, this bank has extremely poor customer service and is not interested in new business. Wintrust provides nothing unique as a bank and I'll take my banking business to a competitor whose bank employees know how to provide professional customer service - and you should also seriously consider taking your banking needs elsewhere.
How can I contact Wintrust Mortgage by phone or fax?
You can reach Wintrust Mortgage at (708) 460-1100 by phone and (708) 460-4925 by fax.
Does Wintrust Mortgage have an online presence where I can learn more?
Yes, you can learn more about Wintrust Mortgage by visiting their website at https://www.wintrustmortgage.com/ or their LinkedIn page at https://www.linkedin.com/company/wintrust-mortgage-corporation/.
What other financial institutions are located near Wintrust Mortgage?
Nearby financial institutions include Orland Park Bank & Trust and Burton Financial Group, which could be helpful for additional banking and financial services.
Are there dining options near Wintrust Mortgage if I want to grab a meal before or after my visit?
Yes, Hooters is nearby, offering American cuisine and a sports bar atmosphere, ideal for a meal around your mortgage appointment.
Can I find legal services close to Wintrust Mortgage if I need legal advice during the mortgage process?
Yes, several legal service providers including Schussler and Kutsulis, Justice Consumer Law, and Constantine G. Tzamouranis are located nearby for your legal consultation needs.
Is there nearby medical or health-related services close to Wintrust Mortgage?
Yes, Sonneveld Orthodontics and Chicagoland Foot and Ankle are nearby for dental and podiatric care, respectively, along with other health services such as Counseling Associates.
What should I do if I want to visit Wintrust Mortgage outside of their standard business hours?
Wintrust Mortgage is closed on weekends, so you would need to plan your visit during their weekday hours from 9:00 AM to 5:00 PM. For inquiries outside these times, consider contacting them via their website or phone.