Business Details
About
Apartment Rental AgencyApartment Building
Discover Lakeshore East from the comfort of our upscale high-rise apartment community. At Shoreham & Tides, all of your apartment wants and needs are satisfied by our sophisticated style created to meet your standards - no matter how high. Our pet friendly studio, one, and two bedroom apartments with high end features and unbeatable views pair with the perfect location for an exceptional experience from our ground floor to the top. Enjoy our 24/7 fitness center, cool off by the resort-style pool, or spend some recreational time with your pet at the Lakeshore East dog park. Here, we offer you unrivaled living in The Windy City.
Location
Hours
Reviews
3.9
410 reviews
5 stars
263
4 stars
29
3 stars
12
2 stars
13
1 star
93
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff, particularly the concierge Ruth and leasing agent Mallory, received high praise for their friendliness, responsiveness, and professionalism, contributing to a welcoming atmosphere.
Maintenance
The maintenance team is noted for being quick, efficient, and helpful, with many residents expressing satisfaction with their prompt service.
Location and Amenities
Residents appreciate the building's prime location near parks and amenities, as well as the quality of the facilities, including the pool and gym.
Management Issues
Several reviews highlighted dissatisfaction with management, particularly regarding billing practices, communication, and handling of maintenance issues, leading to frustration among residents.
Concierge Experience
While most concierge staff were praised, there were notable complaints about one staff member's rudeness, which negatively impacted some residents' experiences.
- MSMeg SharmaDec 23, 20255.0I love, love this place! The staff is incredibly warm, and the maintenance team is the fastest and most responsive I’ve ever experienced. I’ve lived in Chicago for 4 years, and this building truly stands out. Mallory made the leasing process completely seamless she was understanding, easy to work with, & clearly explained everything in the lease. Hands down the best place to live in Lakeshore East. Highly recommend scheduling a tour with Mallory Bauer!
- DSDaniel SmithDec 18, 20255.0I have loved the past several years living here. The staff is exceptional and the maintenance crew are extremely accommodating and helpful. George and Abraham came to install a new light fixture and have been welcoming with every interaction. Definitely recommend.
- FCFashion CentsDec 11, 20255.0I want to express my deep appreciation for Ruth, the lead concierge at Shoreham. She is truly a superwoman—passionate, dedicated, and unwavering in her commitment to supporting the residents. From the moment I moved in one year ago, Ruth has been the primary reason everything went so smoothly. Her attention to detail, problem-solving abilities, and genuine care make her an irreplaceable part of the Shoreham experience. She consistently goes above and beyond, making life here easier in every possible way. Shoreham is incredibly fortunate to have her. She sets the standard for excellence.
- JWJennifer WeberDec 11, 20255.0I’ve been living at the Shoreham for about seven months, and I can’t say enough good things about the concierge, Ruth, and the maintenance team. Ruth consistently goes above and beyond to make sure residents have what they need and always greets everyone with a warm smile. The maintenance team is quick, efficient, and reliable. Any time I’ve needed something, they’ve responded promptly and handled it professionally. I truly couldn’t be happier living here.
- CBCarly BDec 8, 20255.0We recently moved into the Shoreham and have had a great experience. From the start, Mallory was super supportive in finding us the right apartment and helping us with the leasing process. Then when moving day came, Bridget helped us figure out some extra loading dock details to help accommodate some of our special needs. From move in day and beyond Ruth up front and Angelic on the management team have been so kind and helpful in supporting us with all of our questions accommodations we've needed. Ruth has gone above and beyond to help me with things like packages, questions i have, and extra support since im pregnant. It's been a few weeks and I'm really happy with our decision to move here. It has a nice community feel, great park right across the street, and everything you need within walking distance. Definitely recommend!
Frequently Asked Questions About Shoreham and Tides
What types of apartments are available at Shoreham and Tides?
Shoreham and Tides offers pet-friendly studio, one, and two bedroom apartments with high-end features and unbeatable views.
Where is Shoreham and Tides located?
Shoreham and Tides is located at 360 East South Water Street, Chicago, IL 60601, USA.
What amenities does Shoreham and Tides provide?
Amenities include a 24/7 fitness center, a resort-style pool, and a Lakeshore East dog park for pets.
What are the office hours of Shoreham and Tides?
The office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday 10:00 AM to 5:00 PM, and Sunday 12:00 PM to 5:00 PM.
How can I schedule a tour for an apartment at Shoreham and Tides?
You can schedule a tour through their website at https://www.shorehamtides.com/scheduletour.
What is the contact phone number for Shoreham and Tides?
The main phone number is +1 312-540-0400.
Are there any child care or preschool facilities near Shoreham and Tides?
Yes, nearby options include The Tides at Lakeshore East, Bright Horizons at Lakeshore East, Tides at Lakeshore East, and Chalk Preschool.
What fitness or wellness centers are close to Shoreham and Tides?
Nearby fitness and wellness options include MVP Boxing gym, Brian Donovan Fitness, LLC health coach, and Shen Tov Wellness Center offering acupuncture and naturopathic services.
Are there any parks or outdoor spaces near Shoreham and Tides for recreation?
Yes, residents can enjoy The Park At Lakeshore East and Lakeshore East Park, both great for outdoor activities and relaxation.
What dining options are nearby Shoreham and Tides?
Nearby dining includes Miru, a Japanese and Asian restaurant, and Simply Sweet Caroline's bakery and cafe.