Prairie Shores

Reviews

• TT

  Tasia Thomas

  2 days ago
  3.0
  Living here has been cool for me, BUT YALL NEED SECURITY IN THE LOBBIES. WHOEVER IS STEALING PACKAGES IN 3001 THE POLICE ARE ON TO YOU AND REPORTS ARE FILED
• MH

  Maryam Hamad

  3 days ago
  1.0
  I m a resident of building 2851. The worst among all. I had to go back to office 6 times on the day of my move in because the fobs they gave me was not working. I had to swap the fobs 3 times because they said they are waiting for new fobs and refurbished ones are available. When i walked into my apartment, worker was still working and fixing things inside. It should have done way before my move in . There laundry room is terrible. Water and soap is leaking from machine and they put boxes on floor to cover it. I got my mailbox key after 8 days. And all this time prairie shore has unauthorized access to my mailbox. Don’t move in with them unless you absolutely have too.
• AS

  Alyssa Simmons

  Dec 31, 2025
  1.0
  horrible communication from the management team. im actively experiencing a leak from the ceiling in my bedroom that has been going on for HOURS. i put an “emergency” maintenance request in and have been calling the “emergency” number since 6pm and nobody ever answers or responds to the voicemails (i’ve left 3). i go upstairs to see if the people above me have a leak and the entire floor above me is flooded. nobody notified me of anything and nobody is answering any forms of communication. i’ve called and emailed in the past about the heat and it took me having to go to the office to remind them that it doesn’t feel like the legal heat limit of 68 degrees. when the maintenance team finally came they said my heat was at 55 degrees. this was during the recent polar vortex, mind you. i’m leaving this bad review in hopes they’ll finally help me.
• AR

  Aixa Reina

  Dec 23, 2025
  5.0
  The maintenance team was courteous, respectful, and highly professional throughout the entire process. They arrived on time, clearly explained the work being done, and completed the task efficiently while maintaining a clean and orderly workspace. Their professionalism and attention to detail made the experience smooth and reassuring.
• YO

  Yildizoglu Official

  Dec 20, 2025
  1.0
  During my time living in this complex, I have experienced serious security, hygiene, and management issues. Packages go missing or are stolen almost every day. In common areas, strong food odors come through the ventilation system; fire exits are used for smoking, and there is a persistent odor problem in the elevators. The presence of insects with antennae inside the apartments is extremely disturbing from a hygiene perspective. This issue has been reported multiple times, yet no effective or permanent solution has been provided. The most critical issue is the lack of security. There is an ongoing concern that car windows may be broken and valuables or even vehicles stolen. Although it is stated that there is 24/7 security, there are serious observations suggesting that security services—especially at night—are not actively or effectively provided. Additionally, threatening notes and messages have been left within the complex. Photos and visual evidence of these incidents are available. Another major problem is inconsistent pricing practices. The prices initially quoted are later changed, forcing residents to spend days proving that they are right. Even when it is clear that the resident is justified, they are still made to go through unnecessary efforts to have this acknowledged, while no one takes proper responsibility or shows sufficient interest. Unfortunately, many employees demonstrate a lack of ownership and accountability when it comes to resolving issues. Requests are often dismissed or delayed, and follow-up is inadequate. I have been directly affected and harmed by these issues and no longer feel safe living here. The purpose of this review is not to defame anyone, but to clearly present real experiences, encourage the responsible parties to take action, and help current and potential residents make an informed decision. I hope others do not have to go through the same experiences.

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