Welcome to Park Heights by the Lake—Chicago’s premier South Shore apartments where modern comfort meets timeless design. This newly renovated historic building offers studio, 1 & 2-bedroom layouts with luxury features like 24-hour doorman service, on-site maintenance, a state-of-the-art fitness center, and a Skydeck with scenic views of Lake Michigan and Jackson Park. Located at 67th and Crandon, you’ll enjoy easy access to the University of Chicago, plus shopping, dining, and entertainment in nearby Downtown Chicago. Schedule your tour today and experience elevated living.
I hate to have to say this because people have told me how messy the property manager, Perla, can be at this company, but since I had never personally experienced an issue with her, I couldn’t relate—until now. To know that my personal information was disclosed to another tenant is completely unprofessional. The best way to make people aware of how this property management company operates is by leaving this review.
Not only have I dealt with safety and security issues, but so have other tenants. My own car was broken into inside a gated area, which is completely unacceptable. And instead of immediately addressing the matter, Perla gaslit the situation before she actually did anything. That is diabolical and deeply concerning.
This is not an isolated issue:
1. A former employee quit specifically citing that Perla was “messy” and unprofessional.
2. Other tenants have complained about her selective, nasty communication.
3. I personally gave her the benefit of the doubt for months, but this incident proves otherwise.
She has even disclosed to me that certain tenants were evicted for not paying rent—a blatant breach of confidentiality.
As a tenant, I should never have to worry that my private conversations, customers financial information, or security concerns are being treated like gossip fodder. This property manager has repeatedly demonstrated a lack of professionalism, discretion, and accountability.
If you’re wondering why residents leave this complex, look no further than the management. Until these issues are taken seriously and addressed, I cannot in good faith recommend living here.
LB
Lauren Brown
Jul 10, 2025
2.0
Disappointed that we no longer have a front desk person. Packages are being stolen and the building doesn’t feel as secure as it used to now that they’ve adopted the virtual doorman. May be my last year here
NO
Nazom Ojukwu
Jun 21, 2025
5.0
This review is specially dedicated to Caroline. She has consistently been in touch prior to my move in, and has addressed all concerns I brought up. The manager and maintenance team are great and really polite too! I don’t regret moving into the apartment! Caroline definitely deserves a raise!
My only concern is the non stop weed smell that I get to deal with. It’s a non smoking facility, but this particular situation seems to be neglected.
MC
Monique Cook
Aug 14, 2023
5.0
This is a beautiful building. Shout out to Perla, she is patient and amazing!
One negative- I've noticed that if you don't pull the door closed located in front of the building, it will not close all the way.
Frequently Asked Questions About Park Heights by the Lake Apartments
What types of apartments are available at Park Heights by the Lake?
Park Heights by the Lake offers studio, 1-bedroom, and 2-bedroom apartment layouts in a newly renovated historic building.
What amenities does Park Heights by the Lake provide?
Amenities include 24-hour doorman service, on-site maintenance, a state-of-the-art fitness center, a Skydeck with scenic views, in-unit washer and dryer, and on-site parking.
Are pets allowed at Park Heights by the Lake Apartments?
Yes, Park Heights by the Lake welcomes both dogs and other pets.
What are the business hours for Park Heights by the Lake leasing office?
The leasing office is open Monday through Friday from 9:00 AM to 4:30 PM, with Wednesday hours extending to 5:00 PM. On Saturdays and Sundays, visits are by appointment only.
How can I schedule a tour or get more information about the apartments?
You can schedule a tour or find more information by visiting their website at https://www.parkheightsbythelake.com/ or by calling +1 773-363-6563.
Where is Park Heights by the Lake located?
It is located at 2231 E. 67th St., Chicago, IL 60649, providing easy access to the University of Chicago and nearby downtown shopping and dining.
What nearby parks and outdoor attractions can residents visit?
Residents can enjoy nearby Hasan Park, Larabida Beach Front, Sixty-Seventh Street Beach, and the scenic Lakefront Trail for outdoor activities and relaxation.
Are there any nearby transit or travel services helpful for residents?
Yes, nearby travel options include the 67th/South Shore marina and Paradise of Chicago Limousine service, ideal for convenient transport and travel.
What shopping and dining options are near Park Heights by the Lake?
Nearby shopping and dining options include Tica's Sweets bakery, Dunkin' coffee shop, and Quad Valet Dry Cleaners for convenience and treats.
Are there other apartment communities or real estate services near Park Heights by the Lake?
Nearby apartment communities and real estate services include New Vistas Apartments, Drexel Properties, and 6900 South Crandon Apartments, offering additional housing and property options.