Kingsbury Plaza

Reviews

• DJ

  Darien Ju

  Oct 13, 2025
  1.0
  I’ve been living at Kingsbury Plaza for 3 years, and while the building itself looks nice on the surface, the management has made it a nightmare of a place to live. The leasing manager, Daphne, is consistently rude, petty, and just an unenjoyable person to deal with. Every interaction feels combative or dismissive, and she handles even small concerns with a condescending attitude that makes residents feel like they've inconvenienced her. There are also serious safety and cleanliness issues that management constantly ignores. The area behind the building often has homeless individuals loitering and doing drugs by the fountains, and the front desk staff are always on their phones instead of monitoring who enters. They always let people in without verifying residents or guests, which is sketchy For the price of living here, you’d expect professionalism and safety — but that’s not what you get. Until management changes, I wouldn’t recommend Kingsbury Plaza to anyone looking for a respectful or secure place to live.
• SJ

  Stanley Jourgenson

  Oct 13, 2025
  1.0
  Extremely Disappointing Living Experience at Kingsbury Plaza I’ve been a resident at Kingsbury Plaza for some time. While the location is convenient, the overall living experience has been increasingly frustrating — mainly due to POOR MANAGEMENT and a lack of professionalism from the leasing office, particularly DAPHNE, the leasing manager. DAPHNE has been consistently petty, rude, and difficult to work with. Any attempt to resolve simple issues is met with unhelpful or dismissive responses, and her overall attitude makes even basic communication unpleasant. She comes across as irrational and unprofessional, which sets a negative tone for the entire management team. Beyond management issues, building safety and cleanliness are major concerns. There is frequent loitering and homelessness behind the building, with people using the outdoor fountains to BATHE ON A DAILY BASIS. The front desk staff are often distracted on their phones and regularly buzz people in without verifying their identity, which is alarming given the security risks. Adding to all this, there was an apartment fire on the floor below mine that disrupted my living situation for weeks. Despite reaching out multiple times, management provided no information or documentation to help me file my insurance claim. The complete lack of communication and accountability was unacceptable. Overall, Kingsbury Plaza has become an unenjoyable and stressful place to live. Between the unprofessional leasing management, serious safety lapses, and poor communication, I would strongly advise anyone considering this building to look elsewhere.
• JC

  James A Chard

  Oct 10, 2025
  5.0
  It has been extremely nice living at Kingsbury Plaza so far (2 months into a year long lease). Everything is extremely convenient and just feels easy. Plus, everything feels high quality. The exercise room and sauna, the compiled bills pretty much all into the one rent payment, and the additional amenities and perks of living here have been wonderful. For anyone looking to rent in the downtown Chicago area, I would highly recommend researching Kingsbury Plaza because it has been an amazing place to live thus far! The only issue I have had, and this is extremely minor, has been that the wifi router only has one port where it can plug into. This means my computer and other gaming consoles cannot be wired into the internet. However, the internet has been super quick anyway, so it has turned out to be a non-issue.
• IH

  Iliana Harris

  Oct 9, 2025
  5.0
  The building is in a very convenient location, the custodial and maintenance staff are incredible, and I love the amenities.
• SW

  suzi weiss

  Oct 8, 2025
  5.0
  Great staff. Made move in day so much less stressful.

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