Many customers praised the helpfulness and professionalism of staff members like Josh, Diether, Carmie, and Cristina, highlighting their patience and responsiveness.
Communication Issues
Several reviews mentioned difficulties in communication and management responsiveness, particularly during the leasing process and after moving out.
Mixed Experiences
While some customers had positive experiences with the leasing process, others reported issues with hidden fees, poor property conditions, and management practices.
Property Management
There were significant complaints regarding property management practices, including maintenance issues and handling of tenant concerns.
Positive Staff Feedback
Specific staff members, particularly Carmie and John, received high praise for their exceptional service and support throughout the rental process.
TR
Tonya Richardson
Oct 31, 2025
5.0
My experience was above expectations Ingrid was very polite and took me threw all steps that needed to be done even when I felt frustrated at times she kept me calm and assured me everything will be just fine and it was thanks again Ingrid
LW
Leslie Willis
Oct 29, 2025
5.0
Josh customer service is everything so appreciated.
MM
Mark Miller
Oct 29, 2025
5.0
JOSH was very nice and answered all my questions.He was very helpful and courteous.
MS
Michelle Stone
Oct 19, 2025
5.0
Josh has been the absolute best. He has taken his time to answer every single question that we have had. He has made sure that all of our concerns were resolved. I could not have asked for a better representative of PMI than Josh.
MB
Marquis Bridges
Oct 10, 2025
5.0
That Carmie & Josh sure always get the job done. They make the company expand !
Frequently Asked Questions About PMI Grand Visions
What services does PMI Grand Visions offer?
PMI Grand Visions is a full-service real estate asset and property management company.
Where is PMI Grand Visions located?
PMI Grand Visions is located at 1010 Lincoln Ave, Charleston, IL 61920, US.
What are the office hours for PMI Grand Visions?
The office is open Monday through Friday from 10:00 AM to 4:00 PM, and closed on Saturdays and Sundays.
How can I contact PMI Grand Visions?
You can contact them by phone at +1 217-345-6210 or via email at sales@pmigrandvisions.com.
Does PMI Grand Visions have an online presence?
Yes, they have a website at https://champaignpropertymanagementinc.com/ and a Facebook page at https://www.facebook.com/pmigrandvisions.
What categories does PMI Grand Visions fall under?
PMI Grand Visions is categorized as a Property Management Company.
Are there nearby transportation options to reach PMI Grand Visions?
Yes, Smart Medical Transport, a taxi service, is nearby and can assist with transportation to PMI Grand Visions.
What dining options are available near PMI Grand Visions?
Nearby dining options include Godfather's Pizza Express, Kamikaze Hibachi and Sushi, T Garden Thai Restaurant, Marco's Pizza, Original Joey's Place, and Los Potrillos.
Where can customers go for car-related services close to PMI Grand Visions?
Nearby car-related services include Hydro-Wash and Dirtbuster for car washes, and Smart Motorsports for car sales and automotive parts.
What recreational or shopping options are near PMI Grand Visions?
Nearby, customers can visit Fox Ridge State Park for outdoor activities, and shops like Nancy's Lettering Shop, Tig's Tat Too, and augies collectibles for gifts and souvenirs.