Located in the western suburbs of Chicago, The Greenway at Carol Stream Apartments is laid-back but full of character. It’s a place where you get to relax at the end of a long day just to start fresh the following morning. Our apartments in Carol Stream offer access to everything you need to feel happy at home, from attractive amenities to gorgeous nature retreats, local coffee shops, and a diversified range of employers.
Whether you choose the snug comfort of our studios or the spacious feel of our one and two-bedroom apartments, your experience will be equally great. They are designed to make your life easier and more pleasurable. Plus, many of our homes feature newly renovated interiors that lend them a touch of modern elegance. The Greenway lifestyle is full of ways to enjoy your downtime, as well. Between the sparkling pool, professional business center, and the well-maintained tennis courts, you can make any day fun. Not to mention how easy it is to spend time in nature at the neighboring Armstrong Park or shop till you drop at the Stratford Square Mall.
Our apartments in Carol Stream, IL, are ready to be the sweet suburban home you were looking for. All you have to do is apply for one!
Many customers reported poor communication and responsiveness from management, with complaints about unaddressed maintenance requests and lack of transparency.
Maintenance Quality
While some residents praised the quick response of maintenance staff, others highlighted issues with cleanliness and the quality of repairs, including leaving messes after work.
Noise Complaints
Numerous reviews mentioned excessive noise from neighbors and ongoing renovations, making it difficult for some residents to enjoy their living space.
Cleanliness and Safety
The property was described as well-maintained by some, but others noted issues with cleanliness in common areas and concerns about safety due to noise and disturbances.
Mixed Resident Experiences
Overall, experiences varied widely, with some residents expressing satisfaction with their living conditions and others strongly advising against renting due to negative experiences.
LG
Lisette G
Nov 5, 2025
1.0
Don’t apply here unless you have money to waste in case they deny you because they will keep $260 and make you put down $360 just to run your credit.
SS
Sara
Nov 1, 2025
1.0
*** update**** SCAMMERS
We moved out. My fiance forgot to take off autopay on the rent. We paid what was owed and then the rest came out on autopay. He called and they told him 3 weeks until he can get it back until some month report closes. 3 weeks goes by and he called again they say another three weeks until he can get his money. They are scammers. They also charged us for trash, gas and a vacant fee of $50. We were not even living in the apartment for the days they charged us. We were long gone. So basically they charged us for them to fix and rehab the apartment. None of them know what they are doing. BEWARE THEY ARE SCAMMERS WE ARE NOT PAYING A DIME FOR STUFF WE HAVE NOT USED.
We are ready to move out we are breaking our lease early. It’s not a bad place to live but we are over the apartment living. Maintenance is very nice and attentive and fixes things if they don’t work. It’s pretty loud it never used to be but it’s gotten worse over the last few months. People yelling off balcony’s on the weekend, people yelling on the phones at 10pm walking though the complex. People don’t clean up after their pets there’s poop everywhere. Pools always crowded it’s nice but not that exciting. We herd the upstairs neighbors thumping all the time almost sounds like they are wrestling. We herd the downstairs neighbors having sex it’s disgusting I complained and nothing was done. The lower floor smells like marijuana and dirty feet it’s gross. We had our ceiling fixed multiple times and finally we just stopped because it was never fixed right and it was the whole apartment that was chipping paint even the walls. Lastly hidden random fees added into the rent payment. The rent is also EXPENSIVE and it’s only going to go up especially after all the “renovations” they are doing. This place served its purpose and it’s great area, but we are definitely over it
TW
tatitanna watts
Oct 21, 2025
5.0
My experience was great! I had no issues with my move and everyone was extremely helpful when I needed it.
MA
Madina Azamova
Oct 15, 2025
1.0
They're such a SCAM! I told them I'm getting separated and need a place ASAP. They took 2 weeks just to deny my application. They ran my credit report, checked all my paystubs, everything was good. And then they contacted my landlord from almost 2 years ago to have them fill out a form. The previous landlord lied to them and said that I owe $800 something, when I don’t owe anything, and my credit report proves that, but they said that if I don’t resolve this issue, my application would be denied. Now why would I try to resolve something that’s not even an issue for me? Why would I go through that hassle? Why are they choosing to believe my previous landlord's words over mine when I have a clean record?! They still haven't refunded me! It takes a few seconds for them to withdraw money for their ridiculous fees, but 3 weeks to refund it! Save yourself the time and never apply here! There are much better places out there!
KK
Kelly Krolczyk
Oct 8, 2025
4.0
I moved in in July. I love this place. Wishbones are nice. Property is well kept. Maintenance is so responsive. The building security was a top priority for me.
Frequently Asked Questions About The Greenway at Carol Stream
What types of apartments are available at The Greenway at Carol Stream?
The Greenway at Carol Stream offers studios, one-bedroom, and two-bedroom apartments, many featuring newly renovated modern interiors.
What amenities are available at The Greenway at Carol Stream?
Amenities include a sparkling pool, a professional business center, and well-maintained tennis courts, along with proximity to nature retreats like Armstrong Park.
Where is The Greenway at Carol Stream located?
It is located at 136 Greenway Trail, Carol Stream, IL 60188, in the western suburbs of Chicago.
What are the office hours for The Greenway at Carol Stream?
Office hours are Monday to Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM. The office is closed on Sundays.
How can I contact The Greenway at Carol Stream?
You can contact them by phone at +1 630-665-7100 or visit their website at https://www.greenwayatcarolstream.com/.
Is The Greenway at Carol Stream currently leasing apartments?
Yes, The Greenway at Carol Stream is currently leasing apartments.
What nearby places can I visit before or after my stay at The Greenway?
You can visit Stratford Square Mall for shopping, Armstrong Park for outdoor activities, or enjoy local dining at places like Rosati's Pizza of Carol Stream and Chrissy's Gaming Bar and Grill.
Are there convenient transit or taxi services around The Greenway at Carol Stream?
Yes, JM Cab Service offers taxi rides to O'Hare and Midway Airports, making travel convenient for residents and visitors.
What local services are available near The Greenway at Carol Stream?
Nearby services include beauty salons like Style your beauty salon, medical care at Platinum Care Group Inc., and dental services by Kim Dubovik-Battisto, DDS.
Can you recommend dining options near The Greenway at Carol Stream?
Nearby dining options include Chinese cuisine at China Buffet, pizza at Rosati's Pizza of Carol Stream, sushi at Kinta Sushi, Mexican fare at Taco Real, and bar food at Chrissy's Gaming Bar and Grill.