Business Details
About
Apartment BuildingApartment Rental AgencyRental Listing ServiceHousing Rental
East Ponce Village offers modern apartment living in Stone Mountain, Georgia, with thoughtfully designed one-, two-, and three-bedroom floor plans. Each residence features 9-foot ceilings, wood-burning fireplaces, spacious walk-in closets, and private patios or balconies in select units. Residents enjoy a range of amenities, including a swimming pool with sundeck, heated indoor pool, fitness center, racquetball and tennis courts, clubhouse, business center, picnic area with grills, dog park, and a serene pond. The community is pet-friendly, welcoming cats and dogs with certain restrictions. East Ponce Village provides convenient access to retail, dining, and outdoor activities, offering a vibrant living experience in Stone Mountain, GA!
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.5
581 reviews
5 stars
329
4 stars
29
3 stars
19
2 stars
19
1 star
185
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the professionalism and helpfulness of staff members, particularly highlighting individuals like Charlie, TJ, and Sylver for their exceptional service.
Tour Experience
Many reviews noted positive experiences during property tours, with staff providing thorough information and making the process enjoyable.
Maintenance Issues
Several customers reported ongoing maintenance problems, including delays in addressing requests and unresolved issues, leading to dissatisfaction.
Communication
While some customers appreciated the communication from staff, others expressed frustration over lack of updates and responsiveness regarding maintenance and leasing inquiries.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant issues, particularly related to management and maintenance.
- KKKazual4 days ago3.0Initially, Finding his response was great. The application process was easy and smooth even if you don't exactly qualify to their terms they still provide one up guarantee which absolutely guarantees approval although I didn't need it my apartment I love high ceilings, making it really feel like home, however, on the Radco Management side is very careless with Landscaping trash and typical upkeep. After moving in They seem But then my tub clogged put in the maintenance request and after a week and a half later, somebody finally comes out after I had to initiate reminders several times. The gate does not work and indoor pool is under construction for some time . My door is a lil hanky and rigged, as wood is old within the door framing. TJ The woman upfront can be nice, however, very condescending and each time a resident walks in she approaches with a demeanor that was very arrogant and condescending almost everytime. The first time I walked in I was on the phone, I pointed to say one sec, as she kept asking me " How CaN i hElP you".. instead overall management and Radco needs to heavily be improved on especially the contractors that do work for them, it's very lazy, drawers are sketchy, my sink faucet popped off, poor paint jobs, and wear and tear upon moving in... my agent was Miss Muhummed, very nice lady responds to inquires but not too urgently. She is attentive to concerns and needs as their addressed.
- SSSayy.porshayy5 days ago5.0I Highly recommend Ms.Tj , She does a very good job at communicating. The process went smooth she made sure all my needs were met. Thank you Ms.Tj for making this experience a great one.
- ABAngela BrooksDec 30, 20251.0My Son was shot at this complex on 12:12:25. Apparently this is common at this complex they let anyone in . 1700 building were he was shot! The guy living there was on parole. Which is not allowed in state of Ga! No one in office will call me back! Automatic 30 day eviction!
- SSSantianna SimmonsDec 30, 20255.0I had my move in today . Mr Charlie and the team welcomed in the neighborhood with ringing the bell . Me and my kids have a great home loving the community thanks again to East Ponce and Charlie for the help you guys should definitely come out and ask for Charlie 🥰😍🤩
- RWRaechell WilliamsDec 24, 20254.0I just moved in to this complex yesterday. I will say at times it’s hard to reach people in the office to answer general questions! But from start to finish from Greg doing the actual showing and Sylver being my leasing agent it felt good to be back in my own space again! Syler was nice, never had an issue with her professionalism or customer service. I’ve never had a move in like this where they “ring the bell” to welcome you after signing your lease and everyone in the office congratulating you! That really made me welcome! I also LOVED that the leasing agent GOES WITH YOU, so they get so see anything that may not be up to par at the exact same time as you do and they report it right then which is what sylver did for me. It’s still very early on but so far so good!