Business Details
About
Apartment BuildingApartment Rental AgencyRental Listing ServiceHousing Rental
East Ponce Village offers modern apartment living in Stone Mountain, Georgia, with thoughtfully designed one-, two-, and three-bedroom floor plans. Each residence features 9-foot ceilings, wood-burning fireplaces, spacious walk-in closets, and private patios or balconies in select units. Residents enjoy a range of amenities, including a swimming pool with sundeck, heated indoor pool, fitness center, racquetball and tennis courts, clubhouse, business center, picnic area with grills, dog park, and a serene pond. The community is pet-friendly, welcoming cats and dogs with certain restrictions. East Ponce Village provides convenient access to retail, dining, and outdoor activities, offering a vibrant living experience in Stone Mountain, GA!
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.4
529 reviews
5 stars
288
4 stars
26
3 stars
17
2 stars
19
1 star
179
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the leasing agents, particularly Sylver, Charlie, and TJ, for their helpfulness, professionalism, and positive attitudes during the leasing process.
Maintenance Issues
Numerous complaints were made regarding unresolved maintenance requests, including pest control and plumbing issues, with some residents experiencing long delays in service.
Mixed Experiences
While some residents reported positive experiences and satisfaction with their apartments, others expressed frustration with management and the overall condition of the property.
Communication Problems
Several reviews highlighted poor communication from management, including issues with move-in dates and lack of follow-up on maintenance requests.
Property Condition
Feedback indicated concerns about the overall condition of the apartments, including cleanliness, pest infestations, and maintenance of amenities.
- TEThomasenia Edwards1 day ago1.0It's always a bad experience. I don't have a mailbox key after changing apt units 2 months ago. I'm still being hit with late fees after I was told there would be no extra fees due to the complex putting the wrong apt in rentcafe and I couldn't pay rent for several weeks after the 1st of the month. They don't return calls or emails. Arlo keeps sending late emails but won't get the info straightened out with the office. I had mold in my unit and had to throw things away and no reimbursement or nothing. This is the worst apt complex I've ever dealt with. Nobody in the office knows anything. They always say, we will get back instead of dealing with the issue right then.
- AGAnita GibsonNov 17, 20255.0Sylver W. was a gem from the beginning to the end of my process. Sylver talked me through the whole process of getting approved to my move in date. I had absolutely no idea if I would be approved or not. But Sylver quickly assured me that I had nothing to worry about and she would help me the best way she could. And TRUST ME she did just that. I’m so happy to be in my new home. I couldn’t have went through this without her. Sylver thank you for everything you done for me. You are truly an angel. Charon G.
- SHStaccky HillNov 14, 20255.0I recently worked with Sylver Wesley, and the experience was excellent from start to finish. Sylver was consistently professional, patient, and incredibly knowledgeable about the property and surrounding community. They took the time to understand my needs, answered every question thoroughly, and made the entire leasing process smooth and stress-free. What stood out most was Sylver’s clear communication and genuine willingness to help. Whether it was scheduling tours, explaining lease details, or following up to ensure everything was on track, Sylver always went above and beyond. If you’re looking for a leasing agent who is personable, responsive, and dedicated to creating a positive experience, I highly recommend Sylver Wesley.
- CHCarlton HarrisonNov 14, 20255.0I had an absolutely AMAZING experience at East Ponce Village Apartments! From start to finish, everything went smoothly — and that’s all thanks to my leasing agent, Charlie. Charlie was truly exceptional. He was professional, patient, and incredibly knowledgeable. What stood out the most was how he took the time to explain every single detail in a way that was easy for me to understand. No confusion, no pressure — just pure helpfulness. He made the entire leasing process feel effortless. You can tell Charlie genuinely cares about the people he’s helping. His energy, his professionalism, and his willingness to go above and beyond made me feel confident and comfortable the whole time. If you’re looking to move here, ask for Charlie — he will make sure your experience is top-tier! Thank you, Charlie, for making this such a great experience! Highly recommend East Ponce Village!
- BMBree MorrisNov 13, 20251.0So I am a current resident. IF YOU WANT YOUR BUSINESS HANDLED I E. work orders or issue go STRAIGHT TO Charlie or Sylver, or the ladies upfront. MARKIESHA, who happens to be the head of management is EXTREMELY RUDE. She made it so clear today that SHE DOES NOT LIKE ME lol she kicked me out their AMAZING office because I came to follow up on my broken oven. It's still not fixed and she said "we have real emergencies, you need to leave". Mind you, I'm extremely kind and sensitive with the staff because I respect them but that lady is SO NASTY IN DEMEANOR lol. Be careful