Customer Service
The staff, particularly Gina, Brittany, and Alexis, received high praise for their exceptional customer service, being friendly, helpful, and accommodating throughout the leasing process.
Community Atmosphere
Many reviews highlighted the welcoming and friendly atmosphere of the community, with residents feeling at home and appreciating the cleanliness and maintenance of the property.
Maintenance Response
The maintenance team was frequently commended for their prompt and effective responses to issues, ensuring residents' concerns were addressed quickly.
Parking Issues
Several customers reported difficulties with parking, especially during late hours, indicating a need for improvement in parking availability.
Transparency Concerns
Some reviews raised issues regarding transparency and communication from the leasing office, particularly related to fees and move-in costs.