Maintenance Issues
While many customers praised the quick response of the maintenance team, numerous complaints highlighted ongoing pest problems, particularly with roaches, and inadequate resolutions to maintenance requests.
Customer Service
Feedback on customer service was mixed; while some staff members received high praise for their professionalism and helpfulness, others were criticized for rudeness and lack of responsiveness.
Living Conditions
Several reviews pointed out serious issues with cleanliness and maintenance of the apartments, including mold, pest infestations, and poor overall living conditions.
Management Communication
Customers expressed frustration over poor communication from management, especially regarding move-out processes and unresolved issues after moving in.