Business Details
About
Apartment BuildingApartment Rental AgencyHousing Rental
Experience comfortable living at Berkeley Landing, offering one and two-bedroom apartments in Duluth, GA. Our upgraded units feature private balconies and access to community perks like a pool, fitness center, and dog park. Conveniently located near Emory Johns Creek Hospital and the Berkeley Lake Village shopping area, our non-luxury community provides great value for families and individuals. We are also close to military bases Dobbins Air Force Base and Fort McPherson.
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Berkeley Landing Apartments
3700 Peachtree Industrial Boulevard, Duluth, GA
30096, United States
Hours
Reviews
3.5
205 reviews
5 stars
106
4 stars
17
3 stars
9
2 stars
13
1 star
60
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
While many customers praised the quick response of the maintenance team, numerous complaints highlighted ongoing pest problems, particularly with roaches, and inadequate follow-up on maintenance requests.
Customer Service
Feedback on customer service was mixed; some staff members received high praise for their professionalism and helpfulness, while others were criticized for rudeness and lack of responsiveness.
Living Conditions
Several reviews pointed out serious issues with cleanliness and pest infestations, leading to a negative perception of the overall living conditions in the apartments.
Management Changes
Frequent changes in management have led to inconsistencies in service and communication, contributing to tenant frustrations.
Overall Satisfaction
Overall satisfaction varied widely, with some residents expressing happiness with their living experience, while others reported significant dissatisfaction and a desire to move out.
- RWRaKiya WilliamsNov 10, 20254.0I loved living here the last year. And I just renewed my lease. The maintenance is very quick and nice people. It’s spacious and overall quiet. I’ve had no problems with previous management personally and they’ve been helpful with any concerns I’ve had. I will say with the switch in management there might already be some issues. I called due to some things I didn’t understand with getting my renter’s insurance updated with the new company and called to get some kind of an understanding because I believe I used the wrong set up. The woman on the phone, Heather was very rude. She talked over me and had a condescending tone most of the conversation and I don’t think she completely understood what I was asking. She didn’t try either because she kept talking to me like I was stupid. I was respectful through most of it but once I called out her rudeness she tried to change her tone but was quick to hang up and my problem is still in the air. I’ve never had anyone who worked here speak to me that way and I’ve never been a demanding tenant.
- MFMargaret FosterNov 4, 20255.0I've been here 3 years love my home looking forward to continuing my stay here
- HKhyung KimSep 13, 20251.0I recently moved out of and my experience with the property management has been extremely frustrating and unprofessional. Despite sending multiple emails (at least eight) and making more than 20 unanswered phone calls during office hours, I only received one response after two weeks. That response simply stated there were no repair charges but provided no clear instructions for paying the final rent. Since then, I have been unable to access the RentCafe resident portal, even after trying continuously, and the property manager has not responded to my repeated calls or emails for over a month. This lack of communication and accountability has made what should be a simple move-out process unnecessarily stressful. The complete disregard for tenants’ time and repeated failure to provide clear information demonstrates a serious lack of professionalism. Future renters should be aware that once you move out, you may struggle to receive any timely support or resolution from management.
- CBChariti BrownSep 8, 20255.0I had the pleasure of touring the property with Cynthia and was very impressed with both her professionalism and the overall experience. While I greatly enjoyed the tour, I would be interested in a more upgraded unit.
- JHJohn HippoSep 8, 20255.0I did a tour today and I absolutely love it. The customer service was very professional and also gave a lot of useful information. Personalities was great and the units looked exactly like the pictures. Would definitely recommend moving there.