Business Details
About
Apartment BuildingApartment Rental Agency
Live comfortably at the Reserve at Sweetwater Creek in Austell, GA. Where cozy homes meet a life of convenience, that’s where you’ll find our one- and two-bedroom apartments complete with state-of-the-art fireplaces, fully equipped kitchens with gas ranges, and in-home washers and dryers. Located in Douglas County and zoned for Lithia Springs schools, you’ll also enjoy access to our dog park, fitness center, as well as resort-style swimming pool. Discover a place to live and a lifestyle to love.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Reserve at Sweetwater Creek Apartments
99 Creekside Cir, Austell, GA
30168, United States
Hours
Reviews
3.7
177 reviews
5 stars
107
4 stars
10
3 stars
7
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the leasing staff, particularly Natalie and Adam, for their professionalism, helpfulness, and responsiveness during the leasing process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including slow response times and unresolved issues, leading to frustration among residents.
Amenities Concerns
Customers expressed dissatisfaction with the pool not being open during the summer season and issues with billing for amenities that were not accessible.
Communication Problems
There were numerous complaints about poor communication from management, including unanswered calls and delayed responses to inquiries.
Billing Discrepancies
Residents reported confusion and frustration regarding unexpected charges and increases in rent, along with issues related to shared utility bills.
- RBRaven Britt1 day ago5.0I recently had the pleasure of visiting The Reserve Apartments and I spoke with Ms. Natalie and she was soooo nice and very helpful on the entire process of selecting an apartment as well as the approval process… She even engaged with my son and made him feel very welcomed…Thank you Ms.Natalie for all your help, You all be blessed and stop by and visit Ms. Natalie at The Reserve apartments in Austell GA… 🥰
- JWjessica williamsOct 25, 20255.0I would like to say that Natalie and Brian was the best made my move in very easy thank you again and I definitely recommend moving here thank you guys again and the maintenance team is wonderful
- KKKane KaosSep 2, 20251.0Place sucks they do extra charges and pool doesn't even open
- NMNae marrowAug 27, 20255.0I had the pleasure of leasing my new apartment through Natalie and I can’t recommend her highly enough . From the first tour to sign in the lease, Natalie was responsive, transparent and knowledgeable. She made the entire process move and stress free . If you’re looking for someone who genuinely cares about helping you find the right home Natalie is your girl !!!! What truly sets Natalie apart is her ability to balance the needs of tenants . She consistently goes above and beyond to ensure that every lease agreement is fair, transparent and beneficial to all parties involved whether handling inquiries, resolving issues or coordinating move-ins . Her responsiveness & attention to detail are matched .
- JCJl ChristmanAug 26, 20255.0He installed new GFIs in both bathrooms and work perfectly
Frequently Asked Questions About Reserve at Sweetwater Creek Apartments
Where is Reserve at Sweetwater Creek Apartments located?
Reserve at Sweetwater Creek Apartments is located at 99 Creekside Cir, Austell, GA 30168, USA.
What types of apartments are available at Reserve at Sweetwater Creek?
They offer one- and two-bedroom apartments with features like state-of-the-art fireplaces, fully equipped kitchens with gas ranges, and in-home washers and dryers.
What amenities does Reserve at Sweetwater Creek Apartments provide?
Amenities include a dog park, fitness center, resort-style swimming pool, and access to Lithia Springs schools in Douglas County.
Are pets allowed at Reserve at Sweetwater Creek Apartments?
Yes, pets including dogs are welcome at Reserve at Sweetwater Creek Apartments.
What are the office hours for Reserve at Sweetwater Creek Apartments?
The leasing office is open Monday from 10:00 AM to 6:00 PM; Tuesday, Wednesday, and Friday from 9:00 AM to 6:00 PM; Thursday from 10:00 AM to 6:00 PM; and closed on Saturdays and Sundays.
How can I contact Reserve at Sweetwater Creek Apartments?
You can contact them by phone at +1 770-869-2832 or email at thereserveatsweetwater@radcoliving.com.
Is Reserve at Sweetwater Creek accessible for people with disabilities?
Yes, the apartments have wheelchair accessible seating and restrooms to accommodate people with disabilities.
What nearby automotive services are available to residents of Reserve at Sweetwater Creek?
Nearby automotive services include European Certified Auto Care, UC Glass Paint & Detail, and Aftermarket Auto Parts Inc, providing easy access to vehicle repairs and maintenance.
Which nearby schools serve the Reserve at Sweetwater Creek community?
Nearby educational facilities include Wee Care Academy PSDC, Leaders of Tomorrow Learning Academy, and Health Tech Training Institute, offering preschool to specialized education options.
What local dining and entertainment options are available near Reserve at Sweetwater Creek Apartments?
Residents can enjoy nearby spots such as Marlene's bar and American restaurant, Sweet Lemon Water Company food truck, Tangie 5 Star Braid Shop with restaurant services, and HotVegas.Biz Entertainment dance club for leisure activities.