Benson Estates Apartments

Reviews

• CR

  Carlos Ruiz

  Jan 22, 2026
  1.0
  Ok
• MW

  Michelle Williams

  Oct 5, 2025
  1.0
  Roaches Roaches Roaches I don’t live like that and as of 10/5 I’m still battling. Afraid to cook because a roach will appear on the counter, in the microwave, on the stove out of nowhere. Yes Management had tried to addresss the issue but a New Resident have never walked into a unit in this condition.
• AA

  All_n59TV

  Sep 21, 2025
  4.0
  Good job On the Shower
• JT

  jennifer tice

  May 11, 2020
  1.0
  If I could give less than one star I would just for how rude one of their office people Edwin is. It was great until I moved out. I was not informed of multiple charges when I moved in so I had to fight them upon moving out of this place early. I knew I would have to pay the lease break fee of $2,000 though and I did so as soon as the paper work came in. Well it had been a bit since I sent the check out so I decided to check the tracking number, because I'm not about to send a check for $2,000 to Lansing, MI without being informed that it was received by the intended party, well tracking said it was an attempted delivery, but there was no safe spot to leave it and it was at the post office now. I decided to call Benson Estates and ask them about it and was unfortunately graced with talking to Edwin. Edwin tells me that I need to reschedule delivery for business hours even though the original delivery was for business hours, then proceeds to tell me it needs to be changed and not be certified mail. For one they should probably hire people who have common sense because once it's sent as certified its stuck that way unless I recall it and what idiot sends almost $2,000 through the mail with no way of tracking it. He also informed me if it wasn't done within 7 days my bill would go to collections. For one by the time I get it back and resend it then it would already be in collections. I was told no one could go pick it up from the post office either because it wasn't feasible for the current situation with COVID-19, but yet they want this $2,000 so bad that is sitting at their post office which is open because they are considered essential. Oh and last, but not least Edwin suggested I just wrote another check and send it out because it goes into collections soon if not. Well thats great Edwin, but sending out a second check for $2,000 not in certified mail is not an option especially when the first one I wrote is still out there. Save yourself the trouble and don't rent from these people they lack a basic education as well as common sense.

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