Business Details
About
Apartment Building
Benson Estates Apartments is a beautiful apartment community that offers luxury amenities such as sparkling pool, fitness center and grilling courtyards. Each apartment boasts open concept floor plan, central air, fully equipped state of the art European kitchen with granite counter-tops, spacious bedrooms with walk-in closets, large bathroom and private patio/balcony. We are located just outside the entrance to Fort Gordon – also referred to as Camp Gordon – one of the oldest military establishments, dating since 1917.
Location
Hours
Reviews
3.9
249 reviews
5 stars
152
4 stars
27
3 stars
14
2 stars
15
1 star
41
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous reviews highlight ongoing maintenance problems, including slow response times and unresolved requests for repairs.
Pest Control
Several customers reported significant issues with cockroaches and other pests, indicating a need for better pest management.
Staff Performance
While some residents praised the staff for their friendliness and helpfulness, others noted a lack of urgency and follow-through on maintenance requests.
Cleanliness Concerns
Feedback indicates that the property is often not well-maintained, with complaints about dirty hallways and unclean apartments upon move-in.
Community Atmosphere
Despite the issues, some residents appreciate the quiet neighborhood and community events, suggesting a positive living environment for some.
- MWMichelle WilliamsOct 5, 20251.0Roaches Roaches Roaches I don’t live like that and as of 10/5 I’m still battling. Afraid to cook because a roach will appear on the counter, in the microwave, on the stove out of nowhere. Yes Management had tried to addresss the issue but a New Resident have never walked into a unit in this condition.
- AAAll_n59TVSep 21, 20254.0Good job On the Shower
- KVKeon VioletJul 21, 20251.0This is just my first week experience but let me list out the ways this was a terrible move in experience: 1. 5 Doors... YES 5 DOORS are either not sized properly at all for the frames meaning they cannot close or function as doors or pose safety and security risks. 2. Whoever did the carpets did a sloppy job and just did not vacuum it up because I see the edges peeking up along the wall and there is carpet bits EVERYWHERE. Luckily it seems to be coming up with a good vacuum every once in a while. Also beware of nails and screws in the carpet. I've found about 3 so far. 3. They did not have keys for both the apartment or mail box ready and now its approaching a week of me not being able to check my mail whatsoever. At least there are pros: 1. Comfy apartment. 2. Good AC. 3. Quiet Neighborhood where most just kinda keep to themselves. UPDATE: Has been nearly a month now and we now have a leak!!! Also NO ONE has come to even look at the doors. I really suggest you look elsewhere if you want an apartment complex that treats you and your matters with urgency and care.
- QHQuila HiltonJul 16, 20255.0The staff is great 👍
- SCSandra ChavousJul 8, 20251.0& again here i am writing a review when my husband just wrote one a month ago. this apartment complex is absolutely ridiculous. we have been going through maintenance issues for months now - & now only that - we talked to district manager whom said she was going to give us a $400 credit for all the inconvenience that weve been having, but they havent put on our account & now theyre putting papers on our door saying if we dont pay within 3 days that they will take legal action & have us evicted. please make it make sense. they’ve reused to let us out of our lease because “ we made a commitment ” however they are not holding their commitment at all. this is the worst place to live & i wouldnt recommend anyone to stay here at all. once my lease is up we will not be resigning. as much money as a pay i still have to deal with all this stuff.
Frequently Asked Questions About Benson Estates Apartments
What amenities do Benson Estates Apartments offer?
Benson Estates Apartments offers luxury amenities including a sparkling pool, fitness center, and grilling courtyards.
What features are included in each apartment at Benson Estates?
Each apartment features an open concept floor plan, central air, a fully equipped state-of-the-art European kitchen with granite countertops, spacious bedrooms with walk-in closets, a large bathroom, and a private patio or balcony.
Where is Benson Estates Apartments located?
Benson Estates Apartments is located at 203 Williamsburg Dr., Augusta, GA 30815, just outside the entrance to Fort Gordon.
What are the office hours for Benson Estates Apartments?
The leasing office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday.
Are there any leasing specials currently available at Benson Estates Apartments?
Yes, leasing specials are available. You should contact Benson Estates Apartments for details.
What is the best way to contact Benson Estates Apartments?
You can reach Benson Estates Apartments by phone at +1 706-303-1361 or visit their website at http://www.bensonapts.com.
What nearby hair salons can residents of Benson Estates Apartments visit?
Nearby hair salons include Saran African Hair Braiding, Hair Equalizer, Best African Hair Braiding, Envisioned CUTS, New Millenium Barbershop and Salon, and New Millenium Barber and Beauty Salon.
Where can residents buy groceries or gas near Benson Estates Apartments?
Residents can visit Circle J, CITGO, and the Fort Gordon Post Exchange for groceries, gas, and convenience items.
Are there parks or recreational areas close to Benson Estates Apartments?
Yes, Jamestown Park, an amusement and water park, is nearby and offers recreational opportunities for residents and their guests.
What religious or community centers are near Benson Estates Apartments?
Nearby churches and community centers include Augusta Samoan Christian Fellowship Events, First Friendship Church, Assembly Of Prayer Christian Church, and Living Water Wellness Center.