The Verge

3.2
797 reviews

About

Apartment Rental AgencyApartment Building
The Verge Orlando is a student living apartment community located less than one mile from the University of Central Florida. Our fully furnished studio, two, three, and four-bedroom student apartments are pet-friendly and complete with luxury amenities the ultimate student living experience in Orlando, FL. Step inside your off-campus UCF apartment and indulge in wood-style plank floors, a modern appliance package, granite countertops, a washer and dryer, and FREE high-speed internet. Take your tour at our apartments for rent near UCF today!

Location

The Verge
11841 Jefferson Commons Circle, Orlando, FL
32826, United States

Hours

Reviews

3.2
797 reviews
5 stars
342
4 stars
84
3 stars
31
2 stars
32
1 star
308

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous reviews highlighted slow maintenance responses and unresolved issues, including mold, broken appliances, and pest infestations.

Communication Problems

Customers frequently reported poor communication from management, including lack of notice for maintenance, unreturned calls, and unclear policies.

Health Concerns

Many residents experienced health issues due to mold and pest infestations, leading to serious complaints about living conditions.

Staff Performance

While some staff members received praise for their helpfulness, others were criticized for unprofessional behavior and lack of support.

Move-Out Charges

Several reviews mentioned unexpected and excessive charges upon moving out, with claims of being billed for damages that were pre-existing.
  • EM
    Estrella Montalvo
    6 days ago
    5.0
    Sohail was amazing upon checking in this property has improved so much when the new owner took over. The rooms are clean and very nice. I highly checking into this property when in the area
  • MG
    Manuel Gotay
    Nov 17, 2025
    5.0
    Love the place, James McRoy gave us a tour and explained everything we needed, he was great, so grateful he took care of us.
  • SD
    Samantha Dumezil
    Nov 14, 2025
    5.0
    It’s my first time living off campus and The Verge has been a wonderful experience thus far. It’s a perfect distance away from UCF, the buses are always on time, and it is overall a friendly environment. Most importantly, I would like to highlight my favorite staff member, Danielle! She made the moving in process so easy and pleasant. My needs and concerns were prioritized and she dedicated her time, energy, and put in so much effort to make sure everything went smoothly. Truly went above and beyond. She is always present, active, and quick to help. The absolute sweetest, so easy to talk to! 😊
  • MM
    MANNY
    Nov 11, 2025
    4.0
    The apartment complex is very close to UCF and has shuttle to and from the school. Very convenient for students. The facility is good with a clubhouse for activities such as fitness, recreation, study tables and computer room. The apartments vary from 4 bedrooms to studios. As with any complex, there are always issues such as maintenance, cleanliness and neighbors. The key is to keep your home clean and advice management if there are issues. The management tries to assist as much as possible. It is best exemplified by Danielle, who works at the leasing office. I see that she tries to help the residents to her best ability. Danielle is professional and courteous, which is very comforting for a resident knowing you have someone from management tending to their needs. Overall, a decent place.
  • AG
    Alix Goldenberg
    Oct 16, 2025
    3.0
    The amenities are very nice and the kitchens are super spacious. I lived here as my first apartment August 2023-July 2024. Though in reality I didn't start living there until September because of a crazy circumstance. My experience was pretty bad at first because they had taken out the entire outside wall in my building due to water damage from a hurricane. On move-in day, I was texting my soon-to-be roommates and one of them asked how I would be able to move in without a wall. I called The Verge and they told me "We were just about to call you about this" which was their catchphrase apparently. So I couldn't move in on the intended move-in date because of the construction which they had been working on for a month at that point so there was no reason not to notify me before move-in day. They set me up with a hotel room that they paid for and waived the first month of rent (which was appreciated) but kept telling me I could move in in a couple of days. I ended up staying at the hotel for a little over 2 weeks. Then I had to deal with incredibly loud construction on the exterior of the wall for a few months which constantly disrupted my sleep. There was also definitely mold in my apartment. The leasing staff was very nice and knew me by name but they were horrible at communicating. If something ever happened like a water shut-off (which they are supposed to give notice for) I would call them after noticing the issue and they would always say "We were just about to call you about this". Obviously that was never the case because I always got to them first. They also advertise as a gated community but the gates were always open after they failed to fix them. The key fobs used to get into the amenities like the pool and clubhouse apparently were no longer manufactured so half of the community just didn't have them. The staff kept saying they would change the locks within the month and the whole time I lived there I could never unlock the amenities and always had to grab a staff member or hope someone would let me in. Again, the actual place was fairly nice (except for mold) but the management and maintenance were slacking on their duties and made living there a headache.

Frequently Asked Questions About The Verge

What types of apartments are available at The Verge Orlando?

The Verge Orlando offers fully furnished studio, two, three, and four-bedroom student apartments.

Is The Verge pet-friendly?

Yes, The Verge Orlando is a pet-friendly student living apartment community.