Terraces at Town Center

3.7
145 reviews
Google Cover Photo for Terraces at Town Center

About

Apartment Rental AgencyApartment Building
A whole new take on luxury living is yours at Terraces at Town Center. Our high-end apartment community in Jacksonville, Florida, offers spacious one and two bedroom floor plans for rent. Choose one as your own and you’ll gain full access to our feature-rich community including 24-hour access to the expansive resident clubhouse. And the good things don’t stop at your doorstep. Inside your home, you’ll enjoy extras like handsome wood-style flooring, sleek French doors, and a convenient built-in computer desk. Come see what we’re all about. Find the perfect floor plan for you and then call our leasing team to schedule an in-person tour of Terraces at Town Center.

Location

Terraces at Town Center
5140 Gate Pkwy, Jacksonville, FL
32256, United States

Hours

Reviews

3.7
145 reviews
5 stars
80
4 stars
16
3 stars
11
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the leasing office staff, particularly individuals like Mariana, Jake, and Artur, for their helpfulness and professionalism.

Maintenance Issues

While maintenance staff were generally responsive, several reviews highlighted ongoing issues with noise, pest control, and broken amenities, leading to dissatisfaction.

Community Environment

The community is described as clean and well-maintained, but there are concerns about noise levels, particularly from upstairs neighbors and external disturbances.

Management Concerns

Multiple reviews expressed frustration with management's handling of complaints, communication issues, and perceived dishonesty regarding charges upon move-out.

Safety and Security

Residents reported issues with the security gate being frequently broken and concerns about theft and safety within the complex.
  • KF
    Kelsi Foster
    Nov 18, 2025
    5.0
    Cannot say enough great things about this community! From day one, the staff made me feel welcome and went out of their way to help with anything I needed. The apartment itself feels like home—bright, spacious, and thoughtfully laid out. I love how quiet the community is, yet everything I need is just minutes away. The amenities are a huge bonus, and it’s clear the team takes pride in keeping everything clean and well-maintained. The Property Manager, Mariana is my favorite part of the entire environment. She is quick, efficient, & truly knows how to make her residents feel welcome! If you’re looking for a place where you feel cared for and comfortable, this is it!
  • OO
    Oleg Olnev
    Oct 3, 2025
    5.0
    ​Living here for a year, I recently moved into a new unit. I'll admit the property has some age, and minor issues pop up occasionally. However, this is more than offset by the outstanding support from Aubrey and Jake in the leasing office. ​My previous experience with property management in Jacksonville was so bad I almost had to sue, so I came into this process with a lot of distrust. Aubrey and Jake completely changed that. They handled my internal move by providing the most cost-efficient option possible and streamlined the process so effectively that all I had to focus on was moving my furniture. Their professionalism is top-tier; they always go the extra mile to satisfy any request and greet you with a genuine smile. It's rare to find this level of service.
  • AD
    Ashley Dixon
    Aug 29, 2025
    5.0
    Wanted to leave a review to say Jake in the leasing office was awesome! We toured this complex and Jake was great answering all of our questions and providing great information about the complex. The unit itself looked great!
  • JM
    Josh M
    Aug 29, 2024
    5.0
    Joel was super helpful from my tour to my initial move in and accommodating a transfer to a 2-bedroom unit for more space. I have lived have for about 8 months - very responsive to maintenance requests, good amenities, and the complex is nice. Thanks again Joel.

Frequently Asked Questions About Terraces at Town Center

What types of apartments does Terraces at Town Center offer?

Terraces at Town Center offers spacious one and two bedroom floor plans for rent with luxury features.

What are the leasing office hours at Terraces at Town Center?

The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.