Red Bay Apartment Complex

2.8
275 reviews
Google Cover Photo at Red Bay Apartment Complex in Jacksonville, FL 32211

About

Apartment Rental AgencyApartment Building
Red Bay Apartments stands as the epitome of affordable apartments in Arlington, Florida. Choose from our range of pet-friendly one-, two-, and three-bedroom apartments and secure a place you'll proudly call home. Each floor plan comes complete with a refrigerator, patio or balcony, and a dishwasher. For an all-encompassing experience, our community offers a fitness center, swimming pool, and playground, alongside a dedicated management and maintenance team, ready to assist you. Book a tour now!

Location

Red Bay Apartment Complex
7528 Arlington Expy, Jacksonville, FL
32211, United States

Hours

Reviews

2.8
275 reviews
5 stars
88
4 stars
28
3 stars
31
2 stars
10
1 star
118

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Numerous reviews highlight severe delays and neglect in addressing maintenance requests, including unresolved plumbing issues, mold, and pest infestations.

Customer Service

Many customers reported poor customer service from management, including unresponsiveness, rudeness, and lack of accountability.

Safety Concerns

Several reviews express concerns about safety, citing issues such as crime, lack of security, and unsafe living conditions.

Positive Staff Feedback

Despite the negative experiences, some reviews commend specific staff members, particularly Georgette and Tina, for their helpfulness and professionalism.

Living Conditions

Multiple reviews describe the apartments as unsanitary and in disrepair, with issues like roach infestations, broken amenities, and overall neglect of the property.
  • PC
    Progressive Crunk
    Oct 18, 2025
    1.0
    They refuse to fix a huge crack in my ceiling pouring gallons of water into my BEDROOM where me and my partner slept I live on the 3rd story basically ignored all summer maybe longer, for months having to collect gallons of water in a bucket because they keep saying the work is done when they haven't done anything to fix it no matter how many times I make a maintenance request about it and how unsafe it is because of the water damage the roof is literally falling out, have called the office and spoke to multiple employees and managers with nothing done. Do not move here in jacksonville its a scam.
  • JB
    Jason Bluhm
    Oct 17, 2025
    5.0
    Geurgette was super helpful and informative about the apartment complex. Super energetic and helped with all my money needs for the apartment I looked at.
  • NN
    Napoleon
    Oct 7, 2025
    5.0
    LC is the best maintenance tech out here. Guy is very professional and do repairs fast and quiet due to I worknights. LC is a great maintenance leader. Thanks for the great work LC.
  • SS
    Sia’erra
    Sep 26, 2025
    5.0
    10/10 would highly recommend Miss Georgette. She was very respectful, helpful, and courteous with her time. Overall, she provided an outstanding experience. She made sure to communicate everything she was doing, and the communication was always fast and easy. The entire process took less than a week. Sia.
  • LS
    liz shumate
    Sep 9, 2025
    1.0
    This place is horrible,it's hard to get them to fix things, they will leave you with out ac for almost a week when they tell you it would be only the weekend and they will fix it that following Monday. They have this big whole in the ground and my husband feel through that whole and he went to the office and the big lady said that he was harassing when he asked for the incident report they said they would give him. The higher up manager is very very rude she will yell and use bad words to the tenets. They will try to evict people if you get hurt on there property and send you emails acting like the tenants are the problem when it's the staffs that's the problem. We pay to use the pool but you can't and the only time you can go to the gym is when the office is opened. We signed the renewal last month and now they trying to say we can't renew when we have already got an offer to renew our lease. If there was a way to give a -100 stars I would.

Frequently Asked Questions About Red Bay Apartment Complex

What types of apartments are available at Red Bay Apartment Complex?

Red Bay Apartment Complex offers pet-friendly one-, two-, and three-bedroom apartments.

What amenities are included in the Red Bay apartments?

Each apartment includes a refrigerator, patio or balcony, and a dishwasher. The community also offers a fitness center, swimming pool, and playground.