Pinnacle

Reviews

• MM

  melwithlove1

  5 days ago
  5.0
  I lived at Pinnacle for 13 months. I wanted to share my experience from the time I moved in until the time I moved out. Pinnacle exceeded all expectations. I have lived at many apartments and Pinnacle is by far the best! The property is well kept. Maintenance requests are treated with urgency and completed quickly. There are many amenities that will keep you and friends entertained. Location is close to everything too. Storage units are available as well. The staff always have a friendly smile and are helpful! I would like to give a shout out to Katlin McCoy. She answered all of my questions and was helpful when it came to well, anything. I ended up moving from pinnacle last week and regret it! The grass is not always greener on the other side!
• BF

  Brooke Ferranti

  6 days ago
  5.0
  I have lived here for going on 2 years, and I wanted to shout out the maintenance team of Pinnacle. Since moving in, we have had a few maintenance issues, which are to be expected in an apartment! Every single issue has been resolved promptly. I would specifically like to shout out Tim, who has been around since moving in. He is always so responsive and professional to our requests. Tim has made our living experience here at Pinnacle one of the best apartment living experiences of all time!
• RL

  Robin Larrabee

  Nov 12, 2025
  5.0
  I wanted to give a shout out to Tim. Tim is the maintenance guru. He's prompt, quick, respectful and incredibly friendly. In the very few times I've needed maintenance, he has come up and fixed the problem immediately and even noticed other things I didn't and fixed those. 5 stars for Tim!
• MB

  Michaela Baker

  Oct 21, 2025
  1.0
  I do not recommend living here unless you enjoy: -overflowing smelly trash and random yard sale lookin’ crap in hallways for weeks on end, - hunting for your packages on the floor like a gremlin by a trashcan because the secure mail room magically disappeared, - weekly fire alarms going off, - loud obnoxious screaming parties in the lobby multiple nights a week (that even when you report it are told it’s acceptable), -taking your dog to the ER vet because they were attacked by 2 off leash dogs at the property, which is a constant reported issue, -hearing your neighbors every move, -fighting for your paid parking space. never mind trying to have a guest, because if you rent a space for them, someone is already in it for free. the parking is a free for all and nothing is enforced. -the only pros here are having a security officer, and the maintenance team is one of the best I’ve seen at a complex.
• KA

  Kobi Alleyne

  Oct 16, 2025
  3.0
  If you don't live on the 4th floor be prepared for tons of noise and it isn't anybody's fault but the builder's. And if you do live on the 4th floor be prepared for every little move you make to cause neighbors below to bang on the ceiling (vacuuming, scooting chairs, dog playing etc). Very thin layers between floors. The amenities here are five star, actual building quality/structure is a two star. You pay for parking including any guest that visit. The parking situation is horrible. Someone was able to buy our parking stall before the month was over and basically just steal our spot the next month. Also had another time when pinnacle stopped receiving mail for weeks and we had to pick up our mail at USPS. The fort family crew that works here are pretty good for the most part. They can be understanding. When I moved out, they tried to keep my deposit and say I owed hundreds more because of a dip in the floor( like i said, the build quality is cheap) I told them the apartment was already like that and they gave me my deposit. There should be a pre-inspection or something. This place gets alot of small complaints but it adds up especially considering how much you pay for rent here. I don't know what they can change but I've lived at places nowhere near as nice but with less issues.

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