Luxor Club

3.5
142 reviews
Luxor Club Apartments - GBP Cover Photo

About

Apartment Rental AgencyApartment Building
Dare to be ALL IN at Luxor Club! Luxor Club is located in the prestigious Bartram Park area of Jacksonville. Once inside this luxurious community you will enjoy resort-style living at its finest! Our superior customer service along with our unmatched amenity package is second to none! You'll find a Dog Pool, Dog Play Park & Pet Spaw. You will also enjoy our Health Club with a Group Movement Room, Tanning Bed, Kids Play Room and so much more! Our 2 beach entry pools and endless Entertainment spaces are sure to leave you breathless and wanting to see more! Eager to see our community in person? Give us a call to schedule your tour today!

Location

Luxor Club
13800 Egrets Nest Dr, Jacksonville, FL
32258, United States

Hours

Reviews

3.5
142 reviews
5 stars
80
4 stars
5
3 stars
4
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly mentioning individuals like Maurice and Mailena for their professionalism, friendliness, and helpfulness throughout the leasing and maintenance processes.

Maintenance Quality

The maintenance team received high marks for their responsiveness and efficiency, with several reviews highlighting quick resolutions to issues.

Management Issues

Numerous reviews expressed dissatisfaction with management practices, particularly regarding communication, handling of move-out charges, and perceived unfair fines.

Amenities and Cleanliness

Residents generally enjoyed the amenities and found the property well-maintained, although some noted issues with specific facilities like the pool and playground.

Pest and Maintenance Concerns

Several reviews reported problems with pests, such as roaches and mold, and dissatisfaction with how management addressed these issues.
  • IA
    Ivanna Amanda
    5 days ago
    5.0
    Clean safe community
  • KH
    Katrina Hamilton
    Nov 12, 2025
    5.0
    I absolutely love Jessica! I decided at the last minute to look for an apartment over the weekend so I reviewed Luxor Club online and spoke with Victoria and Jillian to schedule a tour. Jessica a true angel took me on my tour and it was quite an adventure. We had lots of laughs and ultimately she helped me choose and fall in love with my new apartment. She encouraged me to take pictures and I totally forgot to take some of the apartment I wanted. I went back to Luxor Club as soon as they opened on Monday morning and that’s when I met Maurice another angel. I couldn’t stay to take pictures but Maurice went to the apartment for me and took lots of pictures and a video which helped me know for sure that I was choosing that apartment. He also helped me get started on filling out the necessary paperwork to apply for the apartment. Today Jessica helped with the rest and we were on the phone on and off all day making sure I sent everything that was needed. She was very attentive and so patient. She even stayed late just to make sure I was able to sign my lease and have it counter signed by her today knowing that she would not be in the office tomorrow. I must say this has been an amazing start to enjoying my new place. Both Jessica and Maurice are the absolute best and I truly appreciate them!! Thank you so much for all of your help. ♥️😊
  • PW
    Princess Williams
    Nov 12, 2025
    5.0
    I fell in love with the apartments the moment we hopped on the gulf cart and went for a tour! Our tour guide (Maurice) was amazing. The amenities are great! I love how quiet it is, very neighbor friendly. We just renewed our lease && I honestly couldn’t be more happier. Their response times are amazing when it comes to maintenance. All of the staff are very helpful and nice. I honestly have no complaints!
  • HG
    Hector Gonzalez
    Nov 10, 2025
    5.0
    Maurice Fields was amazing! From the moment he showed me the Luxor Club property to the day I moved in, he made the entire experience smooth and enjoyable. He was professional, friendly, and made sure everything went perfectly. Thank you, Maurice, for making my move-in process wonderful!
  • JJ
    Jennifer
    Aug 18, 2025
    1.0
    I would have rated this place much higher, but I'm going back and forth in move out charges currently and we're being charged for over $90 for returning our keys early...lol "The improper notice fee is applied since your keys were returned early on 7/31 instead of 8/2."

Frequently Asked Questions About Luxor Club

What types of apartments does Luxor Club offer?

Luxor Club offers 1, 2, and 3 bedroom apartments in Jacksonville, FL.

What are the office hours for Luxor Club?

Luxor Club is open Monday through Friday from 8:30 AM to 5:30 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.