Business Details
About
Apartment Rental AgencyApartment Building
Auburn Glen is a scenic lakeside property that offers pet-friendly one- and two-bedroom apartments in the vibrant south side of Jacksonville. Auburn Glen is walking distance to Publix and numerous restaurants and shops and is convenient to St Johns Town Center and several corporate business parks. We have well maintained homes and offer a lakeside pool, tennis courts, fitness center, playground and much more in a lushly landscaped quiet setting.
Auburn Glen has a friendly dedicated staff that includes a community manager and a community service team to help meet all of your needs. Auburn Glen offers the best value in the most convenient Southside Boulevard location!
Location
Hours
Reviews
3.8
209 reviews
5 stars
136
4 stars
11
3 stars
4
2 stars
7
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the office staff, particularly Tiffany and Montanae, for their helpfulness, professionalism, and positive attitudes during the leasing process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest infestations and appliance malfunctions, with complaints about the responsiveness of the maintenance team.
Cleanliness Concerns
Customers reported issues with cleanliness upon move-in, including dirty apartments and pest problems, which negatively impacted their overall experience.
Community Atmosphere
Despite some negative feedback, many residents expressed satisfaction with the community environment and the friendliness of neighbors.
Management Quality
There were significant complaints regarding management's professionalism and responsiveness to tenant issues, with some customers describing their experiences as frustrating.
- MMMikeNov 13, 20251.0Horrible customer service, roach infested, quality is terrible. You’ll see hair underneath the painted baseboards. They do not do anything about the roach problems, nor do they care. Living conditions are inhabitable. DO NOT MOVE HERE !!! We ended up throwing most of our belongings away due to being roach infested and they won’t compensate you for anything at all. Just blame it on you as if you’re not going through enough already.
- GMGregory MagnessOct 27, 20254.0The ladies that work in the office are great very helpful and professional attitude what makes things better easier for everyone thanks I'm happy that's what counts just moved in
- MAMonique AnsoniaOct 17, 20255.0Very helpful during a time of need! Thank you for going above and beyond!
- LLLisa LucasOct 9, 20251.0After living in this community for 5 years, it went downhill over the years. A $100.00 charge for 5 year old carpet to another $100 cleaning, and $40 for blinds it is outrageous. Management's answer to any issues including loud, drunk obnoxious tenents, and the topper was watching the mintenance person going through the dumster and taking mail out. Not only takig it out, but taking pictures of other peoples mail. Management didn't care. They didn't care that there were people out in front of the apartment at 3:00 AM having very physical, drunkin altercations. The grounds are ill kept. I stayed because my building had the BEST neighbors and I had a great view. Only provide the minimum of anything. Warning!!!!!
- CLCesar LopezSep 19, 20251.0Everything seemed fine at first, but once the roach infestation started, it became a nightmare. The stove, microwave, and other appliances began malfunctioning because of the roaches. Maintenance is rude, and Tiffany and the manager are very unprofessional. I do not recommend renting here.
Frequently Asked Questions About Auburn Glen
What types of apartments are available at Auburn Glen?
Auburn Glen offers pet-friendly one- and two-bedroom apartments.
What amenities does Auburn Glen provide for residents?
Residents can enjoy a lakeside pool, tennis courts, fitness center, playground, and more in a landscaped, quiet setting.
Where is Auburn Glen located?
Auburn Glen is located at 8024 Southside Blvd, Jacksonville, FL 32256.
What are Auburn Glen's office hours?
The leasing office is open Monday through Friday from 9 AM to 6 PM, Saturdays from 10 AM to 5 PM, and closed on Sundays.
Is Auburn Glen pet-friendly?
Yes, Auburn Glen welcomes pets in their one- and two-bedroom apartments.
How can I contact Auburn Glen for leasing information?
You can contact Auburn Glen by calling their main phone number at +1 904-641-3088 or their alternate phone at +1 855-207-0482.
What nearby shopping options are available near Auburn Glen?
Auburn Glen is walking distance to Publix and various restaurants and shops, including Open Sushi and CiCi's Pizza.
Are there recreational activities near Auburn Glen?
Yes, residents can visit the nearby Amelia National Golf Club for active leisure and sports.
Where can I find public transportation options near Auburn Glen?
Kwic Airport Connection provides transportation services nearby, helping residents reach the airport and other locations.
What educational facilities are close to Auburn Glen?
Florida State College at Jacksonville and FSCJ Deerwood Campus are nearby, offering convenient access to higher education.