Gina Garafola

4.3
17 reviews

About

Mortgage ConsultantsMortgage RefinanceMortgage LenderHome Loan ProviderFHA LoansVeterans MortgagesConstruction Loans
Our team of mortgage experts at Citizens is committed to helping customers find the home loan solution that’s right for them. Citizens is one of the nation’s oldest and largest financial institutions, with a nearly 200-year history of serving customers and communities. Whatever your mortgage needs—buying a home, building a home, or refinancing an existing mortgage—we’ll provide answers and insights to guide you through the process, from application to closing.

Location

Gina Garafola
29 South Main Street, West Hartford, CT
06107, United States

Hours

Reviews

4.3
17 reviews
5 stars
14
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • SG
    Steve Gill
    Nov 15, 2025
    5.0
    The entire process of searching for a home, getting a mortgage, assembling documents, dotting all the "i's" and crossing the "t's" is miserable and frustrating.. Having done this several times before, I could not have imagined a better partner in getting this accomplished.. Gina was nothing short of amazing.. Approachable, responsive, professional and concise.. I don't know whom wrote the 3 negative reviews at the bottom of this page, but they have to be fake as this was not at all my experience.. Gina will get every referral I ever give for securing a mortgage.. Citizens Bank is lucky to have her as she represents the company extremely well
  • BW
    Benjamin Woodhouse
    Oct 1, 2025
    5.0
    Gina was a fantastic partner in our home buying process. Always easy to reach, very patient with my plethora of questions, and worked hard to ensure we were best off financially. My wife and I are very grateful for Gina!
  • DW
    Dan Walker
    Oct 1, 2025
    5.0
    Gina is a true fighter to get the best rates and deal for you. She helped our family tremendously! Highly recommend her and her organization!
  • JG
    J G
    Jul 17, 2025
    1.0
    Tried to serve us a fraudulent eviction notice. Never do business with this woman.
  • MC
    mayra chavez
    Mar 15, 2023
    5.0
    Mrs. Garafola was a great help, she is very professional, understanding and knowledgeable. It was a pleasure working with Ginna! She kept me on task and helped me gather a better understanding of the process. She was able to help me get approved despite the obstacles in our way throughout, and she never gave up while working tirelessly to help me meet my goals. I was able to get approved and am now happily living in my own place.

Frequently Asked Questions About Gina Garafola

What services does Gina Garafola provide at Citizens Bank?

Gina Garafola offers expert mortgage consulting services including home buying, building, refinancing, and guidance through the mortgage process.

Where is Gina Garafola located?

The office is located at 29 South Main Street, Suite B8, West Hartford, CT 06107, USA.