AR
Alexandria Rivard
Sep 30, 2025
At first glance, the complex and its units appear attractive during a quick walkthrough. However, upon closer inspection, it becomes evident that construction and finishing were rushed — with visible paint streaks, chipped cabinets, and ongoing issues with appliances.
Parking is another concern. Guests frequently speed through the lot and often occupy reserved spaces without consequence aside from a general message to the community and the possibility of being towed if the tow company arrives in time. Unfortunately, there are no security cameras on the exterior of the buildings, limiting management's ability to address these incidents. My own vehicle was backed into by someone illegally parked in a handicapped space, which also resulted in damage to my license plate as it was scraped off of my front bumper and damaged the bumper. The leasing office was unable to assist due to the lack of surveillance, and I was only able to confirm what happened using my own vehicle’s cameras.
The gym is not well-maintained. Sweat residue is often left on the floors, and the dumbbells and cable attachments are rarely, if ever, cleaned.
Package theft is also an issue. If you receive a delivery, it’s advisable to retrieve it within the hour. I’ve had multiple packages stolen, and I'm aware of others with similar experiences. The security camera in the package room provides no usable footage for identifying individuals.
Although the property is marketed as a smoke-free environment, this policy is not enforced. Elevator areas often smell of marijuana, and smoking on balconies is common. Management will follow up by sending a general message to all tenants but this seems to be the most they can do without further evidence.
The leasing office staff are friendly and do make an effort to resolve concerns. However, many of the problems appear to stem from higher-level management decisions or broader company policies, rather than a lack of effort from the on-site team.
I've been living at Tellus Bloom for little over a year, and while the units themselves are decent and the location is convenient, I'm disappointed with the lack of response from management after someone within this community stole my package.
My package was taken from the package room where only residents and employees have access to. I followed all the usual steps. Tracking showed it was delivered, but it never made it to me.
I reported it to management, but the response felt minimal. The package room has a security camera, but I got a wishy-washy response saying they don’t recognize the person who took it. I was told to call back on Monday when the manager is there. I called Monday and my phone calls went unanswered.
I hope this feedback encourages the team to revisit how they handle resident concerns, especially when it comes to safety and security of both residents and their property.
Ignoring issues doesn't build trust or a positive living experience. Hopefully, improvements are made.
Great place. New apartments. Lots of amenities. Dogs welcome. Friendly staff
TT
Teachers WithaPurpose (TWP)
Mar 13, 2025
This apartment complex may not be the best fit for families with children under 5. Management will visit your apartment with "noise concerns". If you have young children, you might want to consider other options that are more family-friendly.
We have lived at Tellus Bloom since September 2024 as part of our downsizing strategy as we build a retirement house. We love it here. Our 2 BR unit has a great layout and a lovely view of the courtyard and pool. All units have a washer/dryer, microwave, and dishwasher. Some units have balconies, but not all of them. Ample parking is available - you can have a reserved spot for $50 a month per car, but plenty of parking is free (you just have to walk 500 yards further). The amenities are great - gym, business center, common room, grills, pool and outdoor gathering space. It is also walkable to the downtown area which includes the PO, town hall, CVS, Walgreens, Dunkin’, some nice restaurants like RePublic and Ikoi, a few hair/nail salons, etc.
While my husband and I would be considered “older” tenants, we hang out and socialize with all the younger folks and have a grand time. I would say the average age is around 30, but residents range in age from 23-65+ (and we aren’t 65+ yet). We love the diversity here - we’ve met people from India, Germany, Finland, Mexico, and Tunisia along with Americans. Tellus Bloom is just a fun melting pot of personalities. Currently, there are not many children living here which may change over time.
The staff, Sierra and Katie, are super friendly and very helpful. They’ve been instrumental in coordinating fun, social activities! We have regularly participated in s’mores, sip and paint, cookie decorating, and hanging ornaments on the tree parties. A small group of us have an occasional Sunday afternoon potluck. I’ve even taken some residents out to teach them how to play pickleball.
I believe the rent is much more reasonable than other competitive luxury apartments and certainly beats anything in West Hartford (only 10 mins away). We looked at 5+ places when deciding and felt Tellus Bloom provided the best value for our dollar! Tellus Bloom has studios, 1 BRs, 2BRs and a few 3BRs. The studios start at $1800 and prices increase thereafter for larger units.
If I could take a 1/4 star off, I would deduct for the oversight in the gym. The equipment choice is great but….mgt has been very slow at meeting tenant requests. It took 3 months to get mirrors put up that were actually useful. The gym needs a clock, the exercise balls need more air, the wipes dispenser was empty for several days, and the echelon equipment sporadically won’t work. A request for intermediate dumbbells (12.5, 17.5, 22.5, 27.5) to better meet female tenant needs was denied. They need to more proactively maintain this area to ensure it remains in tip top shape and a selling point for the complex.