Customers frequently reported poor communication and responsiveness from the management team, with many stating they received no replies to calls or emails.
Management Competence
Numerous reviews highlighted a lack of competence and professionalism among property managers, with complaints about mismanagement of funds and unresolved maintenance issues.
Customer Service
Many customers expressed dissatisfaction with customer service, citing unhelpful and rude interactions with staff, as well as high turnover rates among managers.
Positive Staff Experiences
Some reviews noted positive experiences with specific staff members, such as Jennifer Gill and Danielle Batch, who were praised for their responsiveness and helpfulness.
Financial Mismanagement
Several customers raised concerns about financial mismanagement, including unexplained fees, billing errors, and a lack of transparency regarding financial matters.
JP
Jeff Pater
4 days ago
5.0
Our community utilizes Associa Colorado for our HOA mangagement company. From a board member perspective, they have been great to work with. Especially our manager, Sarah Weller. Sarah goes out of her way to provide information we need on a regular basis. We have had some unprofessional board members in the past as well as some difficult residents, and Sarah has continued working with a very high level of professionalism. We've had other companies and other managers, and Sarah and Associa have been the best so far.
JD
Jeremy Dr.
6 days ago
5.0
Working with our property manager Collin Fowler and the team at Associa Colorado Association Services has been professional and reliable. Their communication and customer service is second to none. Thank you Associa!
AW
Andrew Woods
6 days ago
5.0
Collin and the team at Associa have been great to work with! Very professional, detailed, and great at communication. Highly recommend this company!
NM
Nathan Miller
Nov 3, 2025
5.0
Nathan and Colin were very easy to work with and went above and beyond when it came to helping with my unit. Will always feel as I am in good hands with them running the show.
AV
Andy Vaughn
Nov 3, 2025
5.0
Collin and Nathan were both GREAT to work with! They were both very communicative, helpful, and provided 7 star service! I couldn't recommend this company more!!
Frequently Asked Questions About Associa Colorado Association Services
What services does Associa Colorado Association Services provide?
Associa Colorado Association Services offers community association and property management services in Colorado.
Where is Associa Colorado Association Services located?
The company is located at 14142 Denver West Pkwy, #350, Lakewood, CO 80401, US, within Colorado Association Services.
What are the business hours for Associa Colorado Association Services?
The office is open Monday to Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 4:00 PM. It is closed on Saturday and Sunday.
How can I contact Associa Colorado Association Services?
You can reach them by phone at +1 303-232-9200 or via email at customerservice@associaonline.com.
Does Associa Colorado Association Services have an official website?
Yes, you can visit their website at https://www.associacolorado.com.
What categories of services does Associa Colorado Association Services fall under?
They are categorized as Associa, Property Management Company, Property and Building Maintenance, and Community Association.
Is there a nearby legal service provider where I could get legal advice related to property management?
Yes, Kaeble Law and Pearson and Paris are nearby legal service providers that could assist with legal matters.
Are there nearby financial advisors I could consult with regarding community association finances?
Nearby financial advisors include Edward Jones, Edward Jones - Financial Advisor: Cooper Swenson, Creative Planning, Bagully Wealth Management, Destiny Capital, Western Wealth Management, and Western Wealth Advisors.
If I need property repairs or restoration near Associa Colorado Association Services, where can I find help?
Nearby options for property repairs and restoration include Reconstruction Experts Inc, R3D Roofing, and Solid Fence LLC.
What nearby healthcare services are available around Associa Colorado Association Services?
Nearby healthcare services include HearingLife for audiology, Denver West Dental Group and Sam Kawakami, DDS for dental care, Touchstone Imaging Lakewood for diagnostic services, and the American Animal Hospital Association (AAHA) for veterinary needs.