At Gateway, we weave the knowledge and expertise of our local mortgage professionals together with state-of-the-art technology and the powerful resources of a national company to make your homebuying experience easy, reliable, and fast. Gateway’s focus on strengthening families through homeownership drives our commitment to the communities we serve. Visit www.GatewayLoan.com to learn more.
Our loan originator Juliana lied to us and told us in 2022 that "Gateway is not in the business of reselling mortgages. We manage our own."
This convinced us to do business with Gateway and sign for a mortgage in May 2022.
Now, 30 months later, Gateway has improperly sold our loan off to some shady third party "RoundPoint" without our consent.
When confronted about it via email, their "servicing department" decided to improperly send a portion of our loan documents over unsecured email with a bunch of our PII exposed, claiming that because they hid a clause in the contract that they were entitled to sell the loan, regardless of their originator's statement.
Additionally a friend has a mortgage with them. They somehow shorted the escrow leading to a $700 extra monthly bill being added to their escrow. They also failed to communicate when the friend's insurance went up, leading to additional charges.
Extremely unethical. Take your business elsewhere.
RC
Ryan Carey
Dec 8, 2020
5.0
Ed was a rock star and so great to work with. He was so kind and patient with us! He made the entire experience so easy and enjoyable. He also worked hard to get us a great rate. Very thankful for him and Gateway Mortgage! If you are looking around for a mortgage or interested in a refinance, give Ed, or any of the Gateway Mortgage team, a call and see how he/they can assist you!
Gateway Mortgage offers personalized financial solutions, expert guidance, and mortgage lending services to make your homebuying experience easy, reliable, and fast.
Where is Gateway Mortgage located in Fort Collins?
Gateway Mortgage is located at 2950 E. Harmony Rd., Ste. 380, Fort Collins, CO 80528, USA.
What are the business hours of Gateway Mortgage?
Gateway Mortgage is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I apply for a mortgage with Gateway Mortgage?
You can apply online by visiting their application page at https://www.gatewayfirst.com/mortgage/apply-now.
Is Gateway Mortgage a member of any financial organizations?
Yes, Gateway Mortgage is a division of Gateway First Bank, a member of FDIC and an Equal Housing Lender.
Can I contact Gateway Mortgage by phone or fax?
Yes, the main phone number is +1 970-821-9440 and the fax number is +1 970-305-8582.
Which nearby real estate agents can I visit along with Gateway Mortgage in Fort Collins?
Nearby real estate agents include Sarah Tyler, Kentwood Real Estate Northern Properties, Val Miller Realtor, and the Ewing Team Colorado, all located close to Gateway Mortgage.
Are there financial advising services near Gateway Mortgage?
Yes, nearby financial advising services include Raymond James & Associates, The Perl Group, and Joe Morrongiello - Raymond James.
What medical facilities are near Gateway Mortgage that customers might visit?
Nearby medical facilities include Pharmacy | Kaiser Permanente Fort Collins Medical Office and doctors such as Michelle L Glasgow M.D., Samuel James Mast, MD, and Laura Suzanne Winstead, MD at Kaiser Permanente.
Does Gateway Mortgage have online resources for more information?
Yes, visit https://www.gatewayfirst.com/fort-collins-co for more information about Gateway Mortgage in Fort Collins.