Estate at Woodmen Ridge

Reviews

• MF

  Maddie Faith

  Sep 15, 2025
  1.0
  I would like to warn anyone wanting to move into these apartments that they WILL send you to collections!!!! In 2023, my best friend and I lived in a 2-bedroom apartment with no issues and enjoyed our space. However, when the lease was up and we re-signed for a 3-bedroom to bring a significant other into the lease. We were told we would have to pay a new security deposit, but it wasn't until a year of living in the 3-bedroom apartment that we found out we were sent to collections for the utilities and security deposit from our 2-bedroom apartment sitting unnotified for a year WHILE STILL ACTIVELY LIVING IN THE COMPLEX. This affected everyone on the lease as this was on our credit report and lowered our credit scores. Management was completely unhelpful in trying to understand what the collection was even for and why they didn't notify us after moving to the 3-bedroom. After paying off the collection, a few months later while preparing to move out of the 3-bedroom apartment we were VERY clear with the entire management of the apartment of our forwarding addresses, information to contact us, and asked him to please inform us of the balance due of move out before sending us to collections. Management did not inform us of the process they go through and didn't inform me that they 'don't take payments after move out'. After moving out, a week later we got a phone call from the same collections agency asking for us to pay the balance from utilities and security deposit from move out. They informed us that it was a 'pre-collection' and will only go against our credit if not paid within a certain time frame. While paying today the collection agency asked for an extra $20 for PAYING IT OFF! I don't understand why there isn't an easier process for move outs giving a time period to pay off move out fees that doesn't include IMMEDIATELY sending people to collections. Truly furious with this apartment complex and will constantly suggest others to move elsewhere.
• CR

  Crystal Russell

  Sep 4, 2025
  5.0
  Romona is the best! She was so helpful with providing me and my mother so much information about this location and even another location. Helped us with multiple tours and provided great customer service! She really deserves a cart for touring! Highly recommend go see her.
• SR

  Soidelis Rodriguez

  Aug 30, 2025
  5.0
  Great place to live! The apartments are clean, quiet, and well-kept. Management is helpful and quick to respond, and the location is very convenient. I’m very happy here and would recommend it to others.
• TC

  TJ Crawford

  Aug 30, 2025
  5.0
  This is the best property ever. Excellent customer service, they cater to residents. Always very attentive from the staff at the office to the maintenance team. Property is always clean and above PAR. Ramona adds peacefulness to the office. Reuben, Brian and Jeremy are top notch.
• JC

  Jeremy Chavez

  Aug 30, 2025
  5.0
  Love this place! Reuben, Brian and Ramona are amazing! Maintenance is always ready to help. They throw amazing parties for the residents and food is home cooked!! If you are looking for a place to call home this is definitely it!

Frequently Asked Questions About Estate at Woodmen Ridge