I’m writing this to share my disappointment with Oakwood Homes regarding my earnest money refund. I was explicitly told that my refund would be mailed to me, yet I have not received anything. Since then, I have repeatedly reached out through email, voicemail, and text messages to the representative and the manager handling my refund request.
Despite multiple attempts, I have received no response at all, not even an acknowledgment.
This level of communication is extremely unprofessional and has left me feeling ignored and ghosted by the company.
I entered this process in good faith and expected Oakwood Homes to honor the agreement and communicate transparently. Instead, I’m left waiting indefinitely for money I was told would be returned, with zero updates.
I hope someone at Oakwood Homes sees this and corrects the situation immediately, because as it stands, I cannot recommend this company to future buyers.
CP
Celina Pena
Nov 13, 2025
5.0
Beautiful community. The oakwood team we worked with were all amazing and super helpful!
Bolo our sales counselor was great!
JA
Jezreel Aspeitia
Nov 2, 2025
5.0
When I started looking for a home, I didn’t know which one I would want. My realtor Carlos, introduced me to Bolo & he showed me a few houses here in banning Lewis. But I fell in love with the coach house. Bolo helped me with the process, he made it smoothly. The house was still getting built when I decided to go for it. He kept me updated and answered every question I have. He even when out of his way to make sure I get what I wanted in my house. Been here for almost a month and I’m loving it. It’s perfect for a first time home buyer like me. They even made sure, even tho he was far and not there on the day of closing to make it memorable for me since it was also the day of my birthday. So thanks bolo and Oakwood!
HK
Heather Kirkwood
Oct 16, 2025
5.0
Bolo in sales was great with communication during the process, the build was done in line with the timeline they gave us when we contracted, and my clients were able to get a fantastic rate with Oakwoods in house lender.
Frequently Asked Questions About Banning Lewis Ranch by Oakwood Homes
What home collections are currently available at Banning Lewis Ranch by Oakwood Homes?
Banning Lewis Ranch by Oakwood Homes is currently selling the Ascent, American Dream, and Coach House Collections.
Where is Banning Lewis Ranch by Oakwood Homes located?
The community is located at 5852 Dakan Loop, Colorado Springs, CO 80927, USA.
What are the operating hours for Banning Lewis Ranch by Oakwood Homes?
The sales office is open Monday from 2:00 PM to 5:00 PM, Tuesday through Saturday from 9:30 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is Banning Lewis Ranch by Oakwood Homes LGBTQ+ friendly?
Yes, Banning Lewis Ranch by Oakwood Homes welcomes LGBTQ+ clients.
How can I contact Banning Lewis Ranch by Oakwood Homes for inquiries?
You can reach them by phone at +1 719-380-5092.
Does Banning Lewis Ranch by Oakwood Homes have an online presence?
Yes, visit their website at https://oakwoodhomesco.com/communities/banning-lewis-ranch/ or their YouTube channel at https://www.youtube.com/@OakwoodHomesCO.
Who are some competitors of Banning Lewis Ranch by Oakwood Homes in Colorado Springs?
Competitors include Classic Homes, Challenger Homes, Richmond American Homes, and LGI Homes.
What nearby real estate services can assist me with title and closing at Banning Lewis Ranch?
Town & Country Title, a nearby real estate service, can assist with title and closing services.
Are there other home builders near Banning Lewis Ranch by Oakwood Homes?
Yes, nearby builders include Banning Lewis Ranch by Richmond American Homes, Oakwood Homes Support Center, and The Retreat - Banning Lewis Ranch.
What local services are available near Banning Lewis Ranch for home cleaning?
Clearspace, a home cleaning service, is located nearby and can assist new homeowners.