Maintenance Service
The maintenance team, particularly Gabriel and Hector, received high praise for their prompt, friendly, and efficient service in resolving various issues.
Management Issues
Customers expressed significant dissatisfaction with the management's responsiveness and handling of security concerns, particularly regarding package theft and overall safety.
Leasing Experience
Kevin, the leasing agent, was frequently highlighted for his professionalism and helpfulness during the move-in process, making it a smooth experience for many residents.
Safety Concerns
Multiple reviews indicated a growing concern over safety and security within the complex, with reports of theft and inadequate management response to these issues.