When you choose rooms for rent at The Glen, you will enjoy the best luxury student living has to offer. Our apartments and facilities are designed with students in mind so that each of your needs and desires are considered.
Customers frequently reported unresponsive and unprofessional management, with many complaints about unresolved roommate conflicts and safety concerns.
Maintenance Praise
The maintenance team received consistent positive feedback for their quick and effective service, with many residents expressing appreciation for their friendly and helpful demeanor.
Roommate Conflicts
Several reviews highlighted issues with messy or disruptive roommates, indicating that the management does not adequately address these conflicts.
Community Atmosphere
While some residents enjoyed the community events and friendly staff, others expressed concerns about noise and safety, particularly related to non-student residents.
High Costs
Many reviews mentioned that the apartments are expensive for the quality and conditions provided, leading to dissatisfaction among residents.
LD
LILAC DREAMS
1 day ago
1.0
They are very unprofessional.
KB
Kay Badoni
2 days ago
5.0
Hello, I just moved in a couple days ago and I was partnered with Jesus in the office for the entire process. The entire process was smooth, with very minor bumps in the road due to technology error to which Jesus handled very well. I even got extra help from one of the girls that work in the office, but I didn’t get to catch her name. She was also very informative and even gave me a second tour when I requested it. The entire experience was great!
TG
Treamill Gaming
3 days ago
1.0
Bad experience. Room was robbed, my lock picked. People stole roommates stuff too can't imagine how people let this go on. The keys and their security is bad and flawed if people had old key they can get in and I think keys are shared. Even when you get robbed they look at you like you are lying. Didn't even bother reporting cause they would say it was something about racism and nothing would happen. Lots of abuse and violence that you could experience here depending on the people and interactions. Roommate cheated on by his girlfriend other- roommates sleeping with each other. Had to get into fist fights. Harassment and stalking from roommates. I'm sure I was not the only one who went through something like this. Staff are nice despite this being a depressing chapter in life.
AG
Augustino Gamboa
Nov 24, 2025
2.0
Management here is nonexistent and doesn’t seem to care about anything—whether it’s roommate conflicts, safety concerns or even basic resident well-being. Getting anything addressed takes forever, and sometimes problems aren’t taken care of at all.
It’s also extremely expensive for what you get, especially considering you’re sharing a house with 5+ people. Because management rents to anyone without much screening, the community can end up attracting some sketchy or unpredictable individuals, which only adds to the discomfort and lack of safety. You might end up living with a small family, with a crying baby and constantly barking dog.
For the price, you’re honestly better off finding a roommate situation elsewhere with fewer people and more stability.
The only real positive is the maintenance team—they’re fast, efficient, and do good work when they’re actually sent out.
Overall, I wouldn’t recommend renting here unless it’s an absolute last resort.
JW
Joyce Wert
Oct 17, 2025
1.0
I’ve lived at The Glen since August 2024, choosing it specifically because the lease promised a drug-free and smoke-free environment, which I needed for my sobriety and mental health.
For over a month, I’ve reported daily marijuana smoke spreading through the vents and shared air in our three-unit house. Multiple roommates have confirmed the odor, and even when staff were called during an active incident, they claimed they “couldn’t smell anything.”
Management has offered no real resolution—only to move the affected tenants to other units, which doesn’t solve the issue and instead displaces the people following the lease. They’ve said they have “no proof” despite repeated reports, corroboration, and ongoing marijuana odor that’s impossible to ignore.
I have documented health and mental health conditions that have been directly worsened by this environment, and management’s lack of concern or enforcement has made my living situation unsafe and distressing.
The Glen and its management company, Cardinal Group, have failed to uphold their own No-Smoking and Drug-Free Housing policies or provide a meaningful solution for residents affected by repeated violations.
Frequently Asked Questions About The Glen Apartments
What type of housing does The Glen Apartments offer?
The Glen Apartments provides luxury student housing designed specifically for students' needs and desires.
Where is The Glen Apartments located?
The Glen Apartments is located at 1831 W Northpark Blvd W, San Bernardino, CA 92407, USA.
What are the regular business hours for The Glen Apartments?
The Glen Apartments is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The Glen Apartments wheelchair accessible?
Yes, The Glen Apartments has wheelchair accessible entrances, seating, and restrooms.
Does The Glen Apartments offer onsite parking?
Yes, onsite parking is available at The Glen Apartments.
How can I contact The Glen Apartments by phone?
You can contact The Glen Apartments at +1 909-453-4097.
Where can I make a reservation or learn more about The Glen Apartments online?
Reservations and more information are available at https://www.livetheglen.com/
What popular dining options are near The Glen Apartments?
Nearby restaurants include Jimmy John's, Wayback Burgers, Fire Wings, Poketology, Afters Ice Cream, Big Deal Burger, Ibasa, Trailer Birds, Wing Boss, Dickey's Barbecue Pit, and University Ave Pizzeria, providing a variety of fast food, burgers, Mexican cuisine, seafood, and more for residents to enjoy.
Are there grocery or convenience stores near The Glen Apartments?
While specific grocery stores aren't listed, you can find convenience options such as GameStop and Jamba Shops at University Park nearby for snacks and quick eats.
What educational institutions are near The Glen Apartments?
The Glen Apartments is steps away from California State University, San Bernardino (CSUSB), including facilities like CSUSB Leadership Challenge Center, CSUSB Extension, CSUSB Services to Students with Disabilities, and the CSUSB Rehabilitation Counseling Program, making it ideal student housing.