Business Details
About
Student Housing CenterApartment BuildingApartment Rental Agency
When you choose rooms for rent at The Glen, you will enjoy the best luxury student living has to offer. Our apartments and facilities are designed with students in mind so that each of your needs and desires are considered.
Details
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.0
533 reviews
5 stars
351
4 stars
46
3 stars
17
2 stars
9
1 star
110
What are people saying?
AI-generated from recent customer reviews
Management Issues
Many residents reported poor management responsiveness and unprofessional behavior, particularly regarding maintenance requests and roommate conflicts.
Maintenance Service
The maintenance team received high praise for their efficiency, friendliness, and quick resolution of issues.
Community Atmosphere
Several reviews highlighted a positive community vibe, with friendly staff and engaging events, although some residents noted disturbances from noisy neighbors.
Roommate Conflicts
Numerous complaints were made about problematic roommates and the management's lack of action to resolve these issues.
Cleanliness and Safety Concerns
Some residents expressed concerns about cleanliness, including reports of pest issues and safety due to nearby homeless individuals.
- JWJoyce WertOct 17, 20251.0I’ve lived at The Glen since August 2024, choosing it specifically because the lease promised a drug-free and smoke-free environment, which I needed for my sobriety and mental health. For over a month, I’ve reported daily marijuana smoke spreading through the vents and shared air in our three-unit house. Multiple roommates have confirmed the odor, and even when staff were called during an active incident, they claimed they “couldn’t smell anything.” Management has offered no real resolution—only to move the affected tenants to other units, which doesn’t solve the issue and instead displaces the people following the lease. They’ve said they have “no proof” despite repeated reports, corroboration, and ongoing marijuana odor that’s impossible to ignore. I have documented health and mental health conditions that have been directly worsened by this environment, and management’s lack of concern or enforcement has made my living situation unsafe and distressing. The Glen and its management company, Cardinal Group, have failed to uphold their own No-Smoking and Drug-Free Housing policies or provide a meaningful solution for residents affected by repeated violations.
- MBMARVIN BROOKSOct 4, 20255.0I AM HAPPY AT THE GLEN APARTMENTS, MOVIE STARS, SWIMMING POOL, PARKING LOTS, AND LISTENING TO THE KIDS LAUGHTER.
- ATAlly TouwSep 12, 20255.0Noah and Richard are the best, they work so hard and even though they have so much work they do it still with a positive attitude. Shoutout to them cause they r one of the only reasons I’m leaving a good review. Our room was not in good shape when we got it and they really went above and beyond when the office should have had it ready before we moved in.
- OPOlena PozniakovaSep 12, 20255.0Very nice and comfortable, very clean and good equipment place for staying. Friendly atmosphere, close to the University. Good developed infrastructure. Can recommend to all my friends
- JBJames BowdenSep 4, 20251.0Lived in 1101 for years and it's not worth the hard earned money. I work for 10 hours a day starting at 6am but am paired with normie roommates who cannot comprehend that I am entitled to scream in games as much as I want after a day's hard work. If I could give this place zero stars I absolutely would because from the moment I moved in it’s been nothing but a never-ending nightmare of poor management, loud neighbors who seem to be running a bowling league above me every night at exactly 2am, and let’s not forget the mysterious and persistent smell in the hallway that management keeps blaming on a “maintenance issue” that somehow never gets resolved even though they’ve promised—repeatedly and I have emails to prove it—that it would be taken care of "immediately" which in their language clearly means “never.” In short, do yourself a favor and run—don’t walk—away from this place unless you enjoy chronic stress, mysterious fees, maintenance requests that vanish into a black hole, and the general feeling that you are being scammed slowly and painfully month by month.
Frequently Asked Questions About The Glen Apartments
What type of housing does The Glen Apartments offer?
The Glen Apartments provides luxury student housing designed specifically for students' needs and desires.
Where is The Glen Apartments located?
The Glen Apartments is located at 1831 W Northpark Blvd W, San Bernardino, CA 92407, USA.
What are the regular business hours for The Glen Apartments?
The Glen Apartments is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The Glen Apartments wheelchair accessible?
Yes, The Glen Apartments has wheelchair accessible entrances, seating, and restrooms.
Does The Glen Apartments offer onsite parking?
Yes, onsite parking is available at The Glen Apartments.
How can I contact The Glen Apartments by phone?
You can contact The Glen Apartments at +1 909-453-4097.
Where can I make a reservation or learn more about The Glen Apartments online?
Reservations and more information are available at https://www.livetheglen.com/
What popular dining options are near The Glen Apartments?
Nearby restaurants include Jimmy John's, Wayback Burgers, Fire Wings, Poketology, Afters Ice Cream, Big Deal Burger, Ibasa, Trailer Birds, Wing Boss, Dickey's Barbecue Pit, and University Ave Pizzeria, providing a variety of fast food, burgers, Mexican cuisine, seafood, and more for residents to enjoy.
Are there grocery or convenience stores near The Glen Apartments?
While specific grocery stores aren't listed, you can find convenience options such as GameStop and Jamba Shops at University Park nearby for snacks and quick eats.
What educational institutions are near The Glen Apartments?
The Glen Apartments is steps away from California State University, San Bernardino (CSUSB), including facilities like CSUSB Leadership Challenge Center, CSUSB Extension, CSUSB Services to Students with Disabilities, and the CSUSB Rehabilitation Counseling Program, making it ideal student housing.