The Caring Realtor Team at Keller Williams Realty provides home selling and buying services with a caring touch serving the Inland Empire and Orange County California.
We just closed a deal together - Susanne represented the buyers wonderfully. I was the sellers agent - Susanne came to Lake Arrowhead as an out of area agent but was receptive to learning the nuances of the area to best serve her buyers. Susanne goes the distance for her clients - Susanne stepped up to the plate and made the drive to accommodate her lovely buyers many times. Susanne is poised and professional and as a fellow Realtor, she was an absolute joy to work with!
MM
Martha Martin
Sep 2, 2025
5.0
The word I would use for Susanne and her team is Godsend. In May of '25 my sister-in-law, Julie, was dropped into our laps - she lived @ 2 hours away, was the victim of a romance scam and was discovered to have dementia. We had to care for her, deal with her bills, dispose of her belongings, and sell her house. A friend who works for Keller Williams referred us to Susanne and she tackled that last task with alacrity. Due to the expertise and professionalism of Susanne and her team, the house sold in @ 2 months. And as for caring... she made us feel that our problems were her problems; she and her husband were even with us through the estate sale, guiding us through the process and managing the details.
Now Julie is settled, her finances are mostly sorted, and the house is sold. We can focus on her care and file away the mortgage, association fees, and utility bills.
We were really blessed to have had Susanne at our side and wholeheartedly recommend her!
CS
Claudia Siqueiros
Jul 21, 2025
5.0
We can't say enough good things about our experience working with Susanne. Selling our home was an emotional and challenging process for us, and we truly needed someone who could not only guide us through the logistics but also support us through the ups and downs. From the very beginning, Susanne showed us kindness, patience, and genuine care — something that stood out after having past experiences where we were treated like just another transaction.
Susanne took the time to really listen to us. She communicated consistently and clearly, never leaving us wondering what was happening or what came next. She made sure we felt informed and empowered, and above all, she made us feel human during a very overwhelming time.
What meant the most was how personal she made the experience. She understood the emotional weight behind selling a home and gave us grace, reassurance, and confidence when we needed it most. It’s rare to find someone so knowledgeable and professional who also leads with such heart.
We are deeply grateful for Susanne and will absolutely continue to reach out to her for any of our real estate needs in the future. We’ll also be happily sending any referrals her way — she’s the kind of realtor and person you want in your corner.
She holds a very special place in our hearts for everything she did during this process.
God bless you, your loved ones and your business.
Sincerely Hector & Claudia H.
MC
Mayra castorena
Jul 14, 2025
5.0
I just closed an escrow with Susanne, and oh boy has she’s been wonderful 🥹 It’s sad to say but the real estate industry lacks professional, caring and organized realtors and Susanne is one of those rare realtors who has all three of those treats!
What great experience working with her!
From one fellow realtor to another you are amazing!
MW
Missy Wiesen
Jul 13, 2025
5.0
I recently had the pleasure of working with Susanne as the listing agent on a transaction where I represented the buyer. This was not an easy deal! There were quite a few hurdles and moving parts, but thanks to Susanne’s clear communication and collaborative spirit, we got it done!
She remained professional, responsive, and focused on the goal throughout the process. I truly believe that without our aligned efforts and her consistent follow-through, this deal would not have closed. Susanne is a true pro and a great partner in the transaction. I would gladly work with her again!
Frequently Asked Questions About The Caring Realtor Team at Keller Williams Realty
How much is my home worth?
To determine your home's value, our team conducts a comprehensive market analysis. This process involves examining recent sales of comparable properties in your area, assessing your home's unique features, and considering current market conditions. We provide a detailed report to help you understand your property's estimated worth in today's real estate market.
How do I get pre approved for a loan?
To obtain pre-approval for a loan, begin by contacting a reputable lender. They will review your financial information, including income, assets, and credit history. Submit necessary documentation such as pay stubs, tax returns, and bank statements. The lender will then assess your financial situation and provide a pre-approval letter indicating the loan amount you qualify for, which strengthens your position when making offers on properties.
What is the process for buying a home?
The home buying process typically involves several steps. First, determine your budget and obtain pre-approval for a mortgage. Next, work with a realtor to search for suitable properties. Once you find a home you like, make an offer. If accepted, proceed with inspections, appraisals, and finalizing your mortgage. The process concludes with closing, where you sign necessary documents and receive the keys to your new home.
What is the process for selling a home?
The home selling process begins with preparing your property for sale, which may include repairs, decluttering, and staging. Next, work with a realtor to determine an appropriate listing price based on market analysis. Your home will then be marketed to potential buyers. Once an offer is accepted, the buyer will typically conduct inspections and secure financing. The process concludes with closing, where ownership is officially transferred to the buyer.
What is the easiest way to relocate out of state?
For a smooth out-of-state relocation, start by researching your new area and planning well in advance. Hire reputable moving companies for long-distance moves. Organize and declutter before packing, and ensure important documents are easily accessible. Notify relevant parties of your address change. Consider temporary housing if needed while searching for a permanent residence in your new state. Engage with a local realtor to assist with your housing search in the new location.
How can I find out the current value of my home?
Our team performs a comprehensive market analysis considering recent sales of similar properties, your home's features, and current market conditions to provide an accurate home value estimate.
What steps do I need to take to get pre-approved for a mortgage loan?
Start by contacting a reputable lender who will review your financial information and documents such as pay stubs and tax returns. After review, they provide a pre-approval letter indicating your loan qualification amount.
Can you explain the home buying process?
The process includes budgeting and mortgage pre-approval, working with a realtor to find properties, making an offer, completing inspections and appraisals, finalizing your mortgage, and closing to receive your keys.
What steps are involved in selling a home?
Selling starts with preparing your home, setting a listing price, marketing, accepting an offer, inspections, financing, and closing where ownership is transferred.
How can I relocate smoothly out of state?
Plan ahead by researching the new area, hiring movers, organizing belongings, notifying address changes, considering temporary housing, and working with a local realtor for your housing search.
What are the business hours for The Caring Realtor Team at Keller Williams Realty?
We are open Monday through Saturday from 9:00 AM to 7:00 PM Pacific Time, and closed on Sundays and major holidays like Thanksgiving and Christmas.
What services does The Caring Realtor Team specialize in?
We specialize in home buying and selling services, with a focus on luxury residential real estate in the Inland Empire and Orange County, California.
Are there other real estate agents near The Caring Realtor Team?
Yes, there are several nearby real estate agents and services such as David Dodson, JACKSON DUTRA SoCal Realtor, McKinney Realty Associates at Keller Williams, and Maria Ortiz Sells Homes, among others, located close to us in Riverside, CA.
How can the nearby real estate agents help customers visiting The Caring Realtor Team?
Customers can explore additional real estate expertise and options by consulting nearby agents like Sarah Romero Realtor or Liz Dykes Broker Associate, which may help them find the best properties or services tailored to their needs.
What community associations is The Caring Realtor Team involved with?
We are proud members of community organizations including KW Cares, Feeding America, and Inspire Mentor, reflecting our commitment to giving back and supporting our local community.