Scripps Poway Villas

Reviews

• GH

  Gianna Horan

  Oct 10, 2025
  1.0
  I typically don’t leave reviews, but I feel it’s important to share my experience so future residents can make an informed decision. There are a few ongoing issues with the property that future residents should be aware of. The biggest concern is the plumbing. Water shutoffs occur on a bi-weekly, if not weekly, basis. While most have happened during business hours when we’re not home, it’s definitely something to consider if you work from home or have an irregular schedule. To give some context, the water was shut off about 15 times between January and April. It’s clear that the property has major plumbing issues that management continues to patch with temporary fixes rather than addressing the root cause. During my time at this property, the maintenance team seemed unqualified, and while they eventually resolved most issues, the process was slow and inconsistent. For example, it took over a week for someone to address a potential water intrusion in our apartment. Although the issue was resolved after the first work order, the delay in response was concerning given the potential for damage and mold. I also had to submit multiple work orders for a persistent odor from our dishwasher. Maintenance couldn’t identify the problem until they performed one of their routine inspections and finally discovered a clogged line causing the issue. Unfortunately, the move-out process brought its own challenges. Management failed to comply with California Civil Code §1950.5, which requires landlords to return a tenant’s security deposit within 21 days. They also attempted to charge for carpet cleaning, which is only allowed if there is damage beyond normal wear and tear, as outlined in California Assembly Bill 838 (AB 838). A word of advice for future tenants: document everything. Under California AB 2493, all leases signed after April 2025 require landlords to provide before-and-after photos for any deductions made from a security deposit. Make sure you request these if any charges appear. While the community itself has potential, the frequent plumbing problems, delayed maintenance response times, and poor management practices made the overall experience disappointing to say the least. Proceed with caution, and keep detailed records of everything during your tenancy.
• SP

  SS Properties

  Oct 4, 2025
  1.0
  Horrible and rude management
• SL

  shane lopez

  Mar 5, 2025
  1.0
  Stopped by after contacting the apartment about their vacancy, which had been posted for weeks. No response. Once I decided to stop by, I was told no units were available to tour, which should never be the case, but not only that, their positing specifically said “available to tour”. The agent was almost only asking me questions to rule out the property from my search. As recent as today, I am still seeing units listed as, “available to tour”. Maybe they are in the business of discriminating.
• MD

  M. D.

  Nov 20, 2023
  5.0
  Sabrina and Martin are fantastic! Sabrina cares about the property, residents and shows the same care to your pets and guests. They both are very communicative, reliable and friendly. I recommend this cute, clean and quiet place to anyone.
• TC

  Tommy Covello

  Sep 23, 2020
  5.0
  The apartments are great and Mattina was very helpful in finding a good fit for all of us!

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