The Marc, Palo Alto

Reviews

• JL

  Jiwon Lee

  Oct 29, 2025
  5.0
  Spent a year living here as I worked in Palo Alto and just wanted to highlight how lovely the leasing and maintenance team were, as well as how nice the units are! Despite not being a modern construction, I think I've seen less bugs (two spiders in a year, and I kept my unit fairly humid) than on the 33rd floor of a new construction I lived in prior! The sound proofing is fairly good, except for when my upstairs neighbor bought weights and was dropping them at odd hours. Linda went above and beyond to address this issue with the neighbor, even emailing Blueground on my behalf as the upstairs unit was a Blueground rental (Blueground has a couple rentals in the apartment, but because of how jacked up the prices are the renters are usually older working professionals and don't ever do something like this. This one time was an exception, and as it was during the summer months I'm pretty sure my upstairs neighbor was some intern). Work orders are fixed promptly, and Linda is extremely fast at responding to any email requests. While some delivery drivers bring up the packages and some don't, you really can't complain. Linda will email you if you forget to pick up your packages and remind you about them, and all around is just so stellar. Rufino and Juan are also super great at dealing with requests. You can also get a laundry machine installed in your unit for a very reasonable price, and once you get over the learning curve of using this thing it's really nice to have. Kitchen is nice and spacious, and the floor to ceiling windows are really nice for ventilation. The closet space is also great – don't think I'll find another unit with so much space for all my clothes! The apartment is also fairly close to a Whole Foods (~10 min walk, 3 min drive) and a Trader Joe's (~5 min walk), and the parking situation is also nice. It's a nice gated (free!) garage that you use a remote control to open and close, and the parking spots are nice and spacious. I will say that the garbage truck does come around 6:30AM regularly, and it may rattle your windows / beep outside for a bit, so it's probably good to invest in a sound machine and some earplugs or wake up early if you're a light sleeper. Overall, the property is really nicely maintained and the other residents are all super sweet, and once again Linda, Rufino, and Juan are truly amazing! P.S. Also not to discredit other people but I find it really doubtful that Linda et al have not been responding to people's emails. Also, I did see one review about AI assistants and I'm pretty sure they don't have that anymore – all calls go directly to the leasing office without EliseAI or some other AI bot.
• AE

  Ashley Evans

  Oct 21, 2025
  5.0
  Great team, great property, prime area!
• GR

  Gary Rogers

  Sep 8, 2025
  5.0
  Service was fast, competent and professional
• CH

  Carsten Holz

  Jul 21, 2025
  5.0
  The Marc is a luxury apartment complex in the perfect location of Palo Alto featuring all the amenities we could need and providing many services typically only found in serviced apartments. Linda is the most generous, amenable manager one could hope for. She made our move into The Marc very easy and we are grateful to have such a kind and conscientious point person.
• QZ

  Qi Zeng

  Aug 25, 2023
  5.0
  We have stayed here for two summers. Definitely love the gym, pool, huge windows, quiet neighborhood, etc.