Brand Certified
Desert Resort Management
4.3(458 reviews)
Certified by Desert Resort Management • Mar 01, 2026
Business Details
42635 Melanie Pl, Palm Desert, CA
92211, United States
Certified by Desert Resort Management • Mar 01, 2026
(760) 346-1161
Certified by Desert Resort Management • Mar 01, 2026
http://drminternet.com
Certified by Desert Resort Management • Mar 01, 2026
About
Certified by Desert Resort Management • Mar 01, 2026
Property Management CompanyAssocia
Desert Resort Management is a community association and property management company based in California.
Location
Certified by Desert Resort Management • Mar 01, 2026
Hours
Certified by Desert Resort Management • Mar 01, 2026
Reviews
4.3
458 reviews
5 stars
360
4 stars
17
3 stars
7
2 stars5
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported long wait times and poor responsiveness from the customer service team, with some expressing frustration over rude interactions.
Employee Performance
Several employees, including Bridgette, Terry, and Antonio, received positive feedback for their helpfulness, professionalism, and responsiveness.
Management Issues
Customers expressed dissatisfaction with the overall management of the HOA, citing miscommunication, unaddressed issues, and a lack of accountability.
Communication
There were numerous complaints about inadequate communication, including failure to return calls and provide timely updates on important matters.
- TTtoivoFeb 19, 20261.0Long time waiting for help on the phone and no one knows anything any way.
- EPEdwin ParedesFeb 13, 20261.0This company is the worse to deal with, rude employees! They sent me numerous letters with threats of fees and penalties over some things done to the front of my home without HOA approval, but the home on the pictures is not my home obviously their mistake. Instead of apologizing, George a assistant manager was rude.
- CTCorbin ThomasFeb 3, 20265.0Bridgette is very efficient and helpful and a pleasure to work with.
- DMdixie millsJan 26, 20265.0Bridgitte at Rancho Las Palmas as always been very informative and helpful to us as newbies. She also is very responsive with getting back to me via email.
- BTBong TunacaoDec 31, 20251.0First day of encounter with this company went into a horrible morning mess. They have this lead customer service rep named Miranda (I don’t how they hired her) with very poor reading comprehension and very bad taste of poor guest relations, she should be not in that role.
Frequently Asked Questions About Desert Resort Management
What services does Desert Resort Management offer?
Desert Resort Management is a community association and property management company based in California, offering property and building maintenance services.
Where is Desert Resort Management located?
Desert Resort Management is located at 42635 Melanie Pl, Palm Desert, CA 92211, USA.
What are the business hours of Desert Resort Management?
Desert Resort Management is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Desert Resort Management?
You can contact Desert Resort Management by phone at +1 760-346-1161 or by email at customerservice@associaonline.com.
Does Desert Resort Management have an online presence?
Yes, Desert Resort Management has a website at http://drminternet.com and a Facebook page named 'Desert Resort Management' based in Palm Desert, CA.
What nearby places can assist with landscaping and gardening needs?
Nearby Platinum Landscape offers landscaping and gardening services which could complement property management needs for Desert Resort Management clients.
Are there any nearby businesses that provide energy solutions?
Yes, Solar Ventures nearby offers energy equipment and HVAC services, which could benefit properties managed by Desert Resort Management.
Which nearby places provide medical or health-related services?
Nearby medical and health services include the Jaudy Treatment Center for chiropractic and family practice, and Caring Hands of the Desert medical center.
Can customers visit nearby art or interior design locations?
Yes, customers might enjoy visiting nearby Art In Nature, which offers interior design, flowers, and art gallery services, or O'Living Theory for interior design needs.
Are there nearby places for automotive services near Desert Resort Management?
Yes, there are several nearby automotive service providers including All Performance Tires & Auto, Unique Autobody & Collision Center, and 1 Up Custom Automotive for vehicle repair and customization.
Brand Certified Facts from Desert Resort Management
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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