Staff Performance
Feedback on staff is mixed; while some customers praise the attentiveness and professionalism of certain employees, others report rudeness and lack of knowledge from the leasing office.
Maintenance Issues
Many residents express frustration with ongoing maintenance problems, including pest infestations, broken amenities, and slow response times to repair requests.
Safety Concerns
Numerous reviews highlight safety issues, including theft, lack of security measures, and disturbances from other residents.
Property Condition
Several customers mention poor property maintenance, including cleanliness issues, outdated facilities, and unresolved pest problems.
Communication Problems
Residents frequently report poor communication from management, including unfulfilled promises and lack of follow-up on inquiries.