Business Details
About
Apartment Building
Live steps from shops and eateries in beautiful Laguna Hills, California, when you rent a one or two bedroom apartment at Sofi Laguna Hills.
Tucked into a wonderful setting near I-5, our community offers easy access to work, school, and play. Two resort-style swimming pools beckon on hot summer days, as comfortable lounge chairs invite you to kick back and soak up the California sunshine.
Discover the warm, inviting community at Sofi Laguna Hills today.
Location
Hours
Reviews
3.8
183 reviews
5 stars
111
4 stars
12
3 stars
9
2 stars
11
1 star
40
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Many residents reported slow or unresponsive maintenance services, with some issues remaining unresolved for extended periods.
Safety Concerns
Several reviews highlighted safety issues, including theft, break-ins, and inadequate security measures within the complex.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for poor communication and lack of responsiveness.
Cleanliness and Condition
Numerous complaints were made about the overall cleanliness of the property and the condition of the apartments, including pest infestations and mold.
Parking Problems
Residents frequently mentioned difficulties with parking availability, leading to frustration and complaints about towing practices.
- ASAshlianne SharmaDec 15, 20251.0It’s giving roach coach motel for real (this isn’t even all of the images). I have had my unit sprayed 3+ times already since moving in 7 months ago. I had two spray appointments over the last two weeks - no one showed up to spray the unit… no one in the front office gives a shit about any issues you’re facing for real. Completely the worst place I have ever lived in. Also my car was robbed while living here… do not move here even though it’s cheap.
- ETEmily TaylorOct 22, 20251.0Not good! They literally ask for too much information just for basic apartment, like why do you need my bank statement on what I spend and an offer letter??? I already gave 6 months of my employment history and manager info but this is ridiculous it’s not even fancy apartment…
- JTJoe ThomasOct 18, 20255.0Great community!! Peaceful, quiet, clean, and neighbors are nice. Love the neighborhood and the office team is awesome!!
- FOFlorence OjoOct 10, 20255.0I was really excited for them coming to clean my front door. And Leo did a good job And Zach is always Very helpful
- CCCookie (Cookie)Sep 16, 20251.0My grandpa was kicked out in the first month for no reason. He wasted a lot of money in the process of moving and he is an old man getting sick each day so he just wants to live comfortably but they treated him very horrible and they didn’t do anything to provide him with any support or help.