Business Details
About
Apartment Rental AgencyApartment Building
Tucked away in the heart of Citrus Heights, The Arlo invites you to enjoy our newly renovated apartment homes! Our pet-friendly 1 and 2-bedroom apartments for rent in Citrus Heights, CA, offer stainless steel appliances, quartz countertops, wood vinyl flooring, in-home washer and dryer, ceiling fan, central heat and air, private patios, and in select homes wood-burning fireplaces & vaulted ceilings! We have outdoor amenities that include a dog park, soccer field, basketball court, and outdoor lounge! As a resident, you can now enjoy our gym, 3 sparkling pools, 3 relaxing spas, and our resident business center!
Location
Hours
Reviews
3.8
376 reviews
5 stars
237
4 stars
27
3 stars
9
2 stars
16
1 star
87
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including unresolved repairs, broken appliances, and pest infestations.
Management Quality
Customers expressed dissatisfaction with management's responsiveness and professionalism, citing poor communication and unfulfilled promises.
Safety Concerns
Several reviews mentioned safety issues, including reports of homeless individuals on the property and inadequate security measures.
Mixed Staff Feedback
While some staff members, particularly in maintenance, received praise for their promptness and professionalism, others were criticized for rudeness and unprofessional behavior.
Overall Experience
The overall sentiment was largely negative, with many residents expressing regret over their decision to live at the complex.
- MHmoesha harrisonJan 2, 20261.0There very unprofessional trying to move my dad out of his apartment because he hasn’t put furniture there and he works a full-time job so he’s bringing their but he manages to pay his rent changed his locks after he paid his rent and are trying to move someone else into his apartment unit just because he isn’t there also telling my cousin she can’t be in my dad’s apartment.
- AWAllyson WickertDec 24, 20255.0Anthony and Charles on the maintenance team were great and handled all of my maintenance needs that could yesterday! Looking forward to continuing work from them in the future.
- PVPa VangDec 21, 20253.0Rent amount seemed like a gamble. Units I wanted to look at kept not being available and I was only told so when I showed up to tour said units.
- GGG GentryDec 19, 20251.0I was communicating with Riley over text about 4 maintenance issues that were given work orders and the next day Riley texted back to tell all the work was done, but none of the work was actually done
- ARAndrew RichDec 3, 20255.0I want to give a big thank you to the maintenance team at The Arlo Apartments, Charles and Martin. They replaced the washer unit in my apartment today, and the entire experience was smooth and professional. They arrived on time, handled everything quickly, and made sure the new unit was installed and working perfectly before leaving. Their attitude, communication, and attention to detail were excellent. Truly five-star service — thank you, Charles and Martin!
Frequently Asked Questions About The Arlo
What types of apartments are available at The Arlo in Citrus Heights?
The Arlo offers newly renovated 1 and 2-bedroom pet-friendly apartments for rent.
What amenities are provided at The Arlo apartment community?
Amenities include a dog park, soccer field, basketball court, outdoor lounge, gym, three pools, three spas, and a resident business center.
What features can I expect inside the apartments at The Arlo?
Apartments feature stainless steel appliances, quartz countertops, wood vinyl flooring, in-home washer and dryer, ceiling fan, central heating and air, private patios, and select units have wood-burning fireplaces and vaulted ceilings.
What are The Arlo's office hours for leasing inquiries?
The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 10:00 AM to 5:00 PM.
Where is The Arlo located in Citrus Heights?
The Arlo is located at 6011 Shadow Lane, Citrus Heights, CA 95621, USA.
How can I contact The Arlo for more information or to schedule a tour?
You can call The Arlo at +1 916-756-9039 or visit their website at https://www.rentthearlo.com/.
Are there any nearby automotive services near The Arlo in Citrus Heights?
Yes, nearby options include Citrus Heights Tires, Tire & Wheel Company, Capital City Xpress auto repair, and several Honda dealerships such as Honda of Carmichael Auto and Future Honda.
What convenient stores or services are near The Arlo for residents' everyday needs?
Residents can find convenience at 7-Eleven, money transfer services at Western Union, and mobile phone stores like Boost Mobile and Gotem Wireless nearby.
Are there recreational or wellness amenities near The Arlo community?
Yes, nearby is the Green Day Spa offering massage and nail salon services, and residents can enjoy outdoor activities at The Arlo’s own sports facilities.
How can nearby businesses like Judi's Cleaners benefit residents of The Arlo?
Residents can conveniently use Judi's Cleaners for dry cleaning, laundromat services, and clothing alterations just steps from their homes.