Business Details
About
Apartment Building
Welcome home to something fresh at The Avenue at Carlsbad. Choose from studio, one, and two bedroom apartments and get ready to revel in all the extras at our luxury community near Carlsbad Village. We’re talking extra space to spread out and stylish finishes like wood-style flooring, extra amenities to elevate your downtime, and extra conveniences like bike racks and on-site dog park, all in a fabulous location near Carlsbad’s premier oceanfront beaches. It all adds up to extraordinary living at The Avenue at Carlsbad.
Location
Hours
Reviews
4.2
239 reviews
5 stars
175
4 stars
16
3 stars3
2 stars2
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being professional, friendly, and responsive, particularly highlighting individuals like Pierre and Hugo for their exceptional service.
Maintenance Issues
While maintenance staff received positive feedback for their promptness and professionalism, several reviews mentioned ongoing issues with pests, mold, and noise from neighboring units.
Community Experience
Residents generally enjoyed the community atmosphere, amenities, and location, but some expressed concerns about noise levels and parking availability.
Management Concerns
There were multiple complaints regarding management practices, particularly related to communication, handling of maintenance issues, and security deposit deductions.
- AAAngela Atkinson3 days ago5.0I am writing to express my utmost appreciation for the exceptional service provided by Pierre at the leasing office on Carlsbad Ave. His dedication to customer satisfaction is truly remarkable, and I feel compelled to share my experience. Pierre consistently goes above and beyond in addressing my needs, demonstrating a genuine commitment to excellence. Notably, he: - Responded promptly to my emergency situation when my dog escaped, providing reassurance and support. - Assisted with retrieving my mail after I moved out, ensuring a smooth transition. His kindness, professionalism, and willingness to help make him an invaluable asset to the team. I wholeheartedly recommend Pierre for recognition and promotion, as he embodies the spirit of outstanding customer service. Please extend my gratitude to Pierre for his tireless efforts. I hope his exceptional service is recognized and rewarded. Sincerely, Angela Atkinson
- AAamy atkinson3 days ago4.0I give this rating because of Pierre. He was always so kind and even saved my dog from getting ran over. They did keep my deposit when there was no damage and my sisters car got robbed there first couple weeks we lived there. Maintenance was always good
- CCChristanDec 19, 20255.0Professional Staff , Always willing to Help.
- VNVanessa Van nessDec 4, 20255.0the job was done well and on time very pleased
- C5Cat 57Dec 1, 20255.0Pierre was so helpful throughout the leasing process. He was kind, respectful, patient, and funny!!