Staff Performance
Many customers praised the staff for being professional, friendly, and responsive, particularly highlighting individuals like Pierre and Hugo for their exceptional service.
Maintenance Issues
While maintenance staff received positive feedback for their promptness and professionalism, several reviews mentioned ongoing issues with pests, mold, and noise from neighboring units.
Community Experience
Residents generally enjoyed the community atmosphere, amenities, and location, but some expressed concerns about noise levels and parking availability.
Management Concerns
There were multiple complaints regarding management practices, particularly related to communication, handling of maintenance issues, and security deposit deductions.