Staff Performance
The leasing and maintenance staff received high praise for their friendliness, responsiveness, and helpfulness, with specific mentions of individuals like Natalie, Juana, and Kyle.
Community Atmosphere
Residents appreciate the clean, safe, and friendly community environment, often highlighting the sense of belonging and the supportive nature of neighbors.
Maintenance Issues
While many reviews commend the maintenance team's promptness, there are notable complaints about unresolved maintenance issues and delays in service.
Move-Out Experience
Several residents reported negative experiences regarding move-out charges, feeling that they were unfairly billed for cleaning and repairs, leading to dissatisfaction with the management.
Noise and Cleanliness Concerns
Some residents expressed concerns about noise levels from neighbors and the overall cleanliness of the property, indicating areas for improvement.