The Aubrey

3.8
125 reviews

About

Apartment Building
Kick back, relax and enjoy the good life at The Aubrey. Our Studio, 1, 2, 3 and Penthouse bedroom apartments in Tempe, Arizona, come in a variety of floor plans so you can choose your ideal living space. Our convenient location in Tempe places you moments away from popular dining, shopping, and outdoor recreation. The home you’ve been searching for is waiting for you at The Aubrey.

Location

The Aubrey
1003 W Washington St, Tempe, AZ
85288, United States

Hours

Reviews

3.8
125 reviews
5 stars
78
4 stars
4
3 stars
9
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the leasing office staff, particularly Elyse, Kevin, and Jake, for their helpfulness and responsiveness during the moving process.

Maintenance Issues

Numerous reviews highlighted ongoing maintenance problems, including broken elevators, gym equipment, and cleanliness issues in common areas.

Parking Problems

A significant number of reviews mentioned severe limitations with guest parking, leading to frustrations for residents and their visitors.

Safety Concerns

Several customers expressed concerns about safety, referencing past incidents of crime and inadequate security measures.

Management Quality

Feedback indicated dissatisfaction with management's responsiveness and professionalism, particularly after a change in property management.
  • ME
    Marla Escobar
    1 day ago
    4.0
    Great place to live. I love the area and staff are so nice and helpful. If you have an issue with anything they address it quickly. Everything clean and organized. Maintenance needs more training on fixing things but they are nice as well.
  • PS
    Paris Silba
    2 days ago
    5.0
    Have lived here for 7 months, nothing but amazing. The property is so well kept, pool and common areas are amazing and have had 0 issues with a maintenance or concerns. Every time I talk with someone from the Aubrey staff, they are nothing but nice. Looking forward to renewing my lease. Only downside is parking for guests but it’s manageable
  • AC
    Amy Chen
    Nov 24, 2025
    3.0
    Lived here for a little over 2 years. The maintenance team is really great and kind, but there were too many downsides to justify living here for the price you’re paying. Not enough parking for guests so plan ahead, there’s always one elevator down so prepare to take stairs, walls above and beneath you are thin so you will hear your neighbors, and they will do whatever it takes to not give you your security deposit back. Mind you I never trashed my place and always kept my place clean, they just would rather find a way to not give your deposit back to you if they can help it. They continue to raise rent even though the place continues to have the same repeated issues. At one point, the parking garage gate was open for nearly a month because it kept breaking. Big security risk. Also homeless people are a fan of the garage and stairwells in the winter if that’s a big deal for you but never encountered any hostility. The turnover with management is high and the new manager will always try to fix the place and make it better but nothing ever really changes. Every apartment has their issues but I think there are better places in the area for comparable prices.
  • AS
    abby szantho
    Nov 15, 2025
    5.0
    Elyse was so great and helpful throughout the whole moving process!
  • AD
    Ambroz Duhanaj
    Oct 20, 2025
    1.0
    They'll remotely adjust your thermostat during the summers, meaning ac suddenly won't work. Go elsewhere!