Staff Performance
Many customers praised the leasing office staff, particularly Elyse, Kevin, and Jake, for their helpfulness and responsiveness during the moving process.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including broken elevators, gym equipment, and cleanliness issues in common areas.
Parking Problems
A significant number of reviews mentioned severe limitations with guest parking, leading to frustrations for residents and their visitors.
Safety Concerns
Several customers expressed concerns about safety, referencing past incidents of crime and inadequate security measures.
Management Quality
Feedback indicated dissatisfaction with management's responsiveness and professionalism, particularly after a change in property management.