Staff Performance
Many customers praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Emily, Jayden, and Jessica.
Maintenance Issues
Several reviews mentioned ongoing maintenance problems, including delays in repairs and unresolved issues, leading to dissatisfaction among tenants.
Cleanliness and Safety
There were complaints about cleanliness, particularly regarding pest control and trash management, as well as safety concerns related to noise and neighbor behavior.
High Fees
Numerous reviews criticized the high fees and additional charges associated with living at the complex, which contributed to a negative perception of value.
Mixed Experiences
While some tenants reported positive experiences and a sense of community, others expressed significant dissatisfaction, indicating a divide in tenant experiences.