Sweetwater At Metro North

Reviews

• CS

  Cassie S

  4 days ago
  1.0
  I wish I would have listened to the reviews before moving here. There's a reason they only have 2 stars. Finally had to break my lease. Nothing but problems even before I moved in. First they didn't have my unit ready on my move in day and delayed it two more times not even telling me until late the day of. Second, It took 6 months to get a mailbox that actually locked. Had to put requests for maintenance in multiple times because they would check my tickets as complete without ever even coming by. Finally broke my lease due to flooding after bad storms. Not only did my and my neighbors ceilings leak bad in many places, we would have the walls seeping water till we had an inch of water on the floor. My unit was flooded 3 times. They cut a huge hole in my ceiling and never patched it. The other leaks all they did was patch it with drywall putty. I feel bad for the new tenants, I'm sure they're gonna be flooded next storm.
• SS

  Scarlett Sykes

  6 days ago
  1.0
  I posted a review probably 3 years ago when I used to live here but some how it got taken down so I won’t even bother explaining what happened but I will let the pictures talk for themselves BTW:I got absolutely no compensation and actually somehow ended up owning money after a 1,000 plus dollar deposit. Also those bees were very much alive in the apartment.
• JC

  Jocelyn Brown (Rimaree Beauty Co.)

  Oct 31, 2025
  4.0
  The apartments overall I would give a 3 star but because of the assistant manager Alycia I give it a 4 star. There are still issues since moving in that hasn’t been fixed with our apartment and we have been here going on year two but livable. I wish they had elevators for living on the third floor because the stairs are brutal lol. Alycia has been a big help with getting things done so she is definitely my go to person.
• ML

  Michelle Lewis

  Oct 30, 2025
  2.0
  I'm going with dislike because of the simple fact is. I have never had a roach problem till I moved here. And I'm already a clean freak as is so this disgust me. That and it was a rough start to moving in here. Honestly I don't think that maintenance really checks everything before they get a unit ready. There's one person that is my go-to when it comes to the office stuff and that is Megan and she's done a phenomenal job at trying to handle the needs that I have regarding my apartment. The only other issue I have regarding the apartment complex itself is the weed smell from the other tenants around me.
• LL

  La

  Oct 15, 2025
  1.0
  ⚠️ DO NOT WASTE YOUR MONEY! BEDBUGS • MOLD • POOR MANAGEMENT ⚠️ I lived here in 2018 or 17 but my review for some reason was not showing from all those years back. Im just updating this so others know what i experienced. To this day, this was the worst place I lived in. Beautiful on the outside hell in the inside. And they also teicked me into thinking I was moving into a new renovated apt, charged us extra and we ended up in a handcap apt on the 1ft floor. Terrible scammers. I also found out they lied about me not paying rent on my rental history and i lived there for 5 months after. I found out when i apploed to new apts and thire lawyer and office hung up on me mutilple times. I’ve lived here for several years, and the experience has been nothing short of disappointing. The lack of maintenance and care from management is unbelievable. Recently, they replaced my fairly new refrigerator with an older, dirty one — completely unacceptable. Earlier this year, our water heater broke around 4 a.m., flooding our bedroom and master bathroom with several inches of water. The damage and stress were terrible, all due to the lack of preventive maintenance in this complex.I pay $1,100 a month for a two-bedroom apartment (including taxes and water), and for that amount, residents should receive at least basic respect and functioning appliances. I’ve reported issues like a leaking refrigerator, mold in the pantry, and an old dishwasher that clearly doesn’t work — yet management repeatedly dismisses concerns or takes months to respond. Window screens, toilet seats, and general upkeep are long overdue for replacement. Despite multiple requests, nothing gets done unless you constantly follow up or visit the office in person. It’s frustrating to work hard, pay rent on time, and still be ignored. Bedbug Problems: The complex also has an ongoing bedbug issue that management does not take seriously. It took nearly a month for treatment to be completed, and I received very little guidance. They even handed out paperwork that made it sound like residents were responsible for the cleaning, which was misleading. Communication was poor, and scheduling was disorganized — the pest control company didn’t show up on time, and I had to make multiple calls just to get help. After living here for over four years and paying more than $45,000 in rent, I expected far better treatment and accountability. This is where my family lives, sleeps, and eats — we deserve to feel safe and cared for in our own home. Covington Park needs serious improvements in maintenance, communication, and overall management. Until that happens, I strongly recommend looking elsewhere for housing.

Frequently Asked Questions About Sweetwater At Metro North